10 warning signs that you need better KM

If you hear any of these statements in the corridors around your organisation, then you need a better approach to Knowledge Management.

1. Why do we keep having to re-learn this lesson?
2. I’m sure I heard someone mention that to me the other day, now who was it?
3. I am sure someone must have done this before somewhere – if only we knew who.
4. You know what – I have just found out the Australia office is doing exactly the same piece of work I am! What a waste.
5. Nobody ever asks me what I think.
6. It’s been a total mess since Susie left – she was the only one who knew what to do.
7. It was pure luck that I met Freddy – he had just the answer I was looking for.
8. That project was just deja vu all over again – same old mistakes every time.
9. I could have told you that wouldn’t work!
10. I just found this in the archives – if only we had had this when we started the job.