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How DiDi built intelligent contact center QA with Amazon Bedrock

Favorite DiDi partnered with AWS to build an intelligent contact center quality assurance (QA) system on Amazon Bedrock for its International Business Group’s Customer Experience (CX) department. The system covers Spanish and Portuguese across three business lines (ride-hailing, food delivery, and financial services) and migrates QA capabilities from an opaque

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Shared by AWS Machine Learning September 9, 2026

Pathway’s brain-inspired architecture development on Amazon SageMaker HyperPod

Favorite As AI systems take on more complex tasks, much of the industry’s progress has come from increasing model scale, training data, context length, and inference-time computation. Instead of externalizing reasoning work as a chain-of-thought (generating extra tokens sequentially and feeding them back into later steps), Pathway’s brain-inspired BDH (Dragon

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Shared by AWS Machine Learning September 9, 2026