Nick Milton

The text below is from an article entitled  Getting the most from after action reviews to improve global health securityImage from wikimedia commons”Tannenbaum and Cerasoli conducted a systematic review of f […]

Here is a useful Boston Square which might help you unpack some of the assumptions behind knowledge transfer.   Knowledge transfer is a term everyone uses, but often we can bring baggage and assumptions to the te […]

If mentoring is not working for you, try dedicated learning?Image from wikimedia commonsMentoring and coaching are tried and tested ways of transferring knowledge between an older experienced person, and a younger […]

There is a lot of value in a KM audit, so long as you do it regularly.In this post, I suggested that there are two types of KM surveys; the audit and the assessment. I said the first was like counting the apples […]

 For years, people have talked about tacit and explicit knowledge, but what about the other types?Confused, by Guudmorning on FickrTacit and explicit knowledge have been assumed to be the two main types of […]

The 2020 Knoco survey shows (among very many other interesting things) data on how organisations plan to use the ISO 30401 standard. I have further analysed the dataset to see how the planned usage varies with KM […]

In 2016 NASA published their toolbox for KM. Here’s what is in it. See NASA source pageThis post is an update to my previous post on the NASA toolbox, which is getting rather out of date! NASA APPEL introduced t […]

A personal learning matrix reminds people of the sources of knowledge available to them.The matrix shown above is inspired by a really interesting blog post entitled “how rocket scientists learn” by Yasmin Fodil […]

There was a time when most people believed that there were 3 enablers for Knowledge Management;  People, Process and Technology.  We are now coming to realise realise that there is a fourth enabler. But what is i […]

If KM is a lean supply chain for knowledge, how can you measure the amount of waste in the chain?Shredded waste, image from wikimedia commonsI have often used the concept of a knowledge supply chain as a way of […]

How do graduates search for knowledge, and what this means for KM. Image by mohamed Hassan from PixabayHere (summarised here and slides here) is a really interesting study about the difference between the st […]

As humans, we are prone to unconsious bias, which can severely affect the way we work with knowledge. Follow the link in this post to see how biased YOU are!Image from book review”Thinking fast and slow”Cognitive […]

 Courtesy of Patrick Lambe, please find below my video related to KM and Covid, presented at the ISKO singapore meeting on KM and the Covid CrisisISKO SG KM and Covid Event – Nick Milton from Patrick Lambe on Vimeo.

How do you know KM is failing in your organisation? This was a question raised yesterday at a workshop I ran a few years back at KM World.FAIL by amboo who? on FlickrAssuming you have introduced KM, embedded it […]

My favourite definition of Knowledge Management is the current ISO definition – “Management with a focus on knowledge”. But what activities does this management involve?RSiegel week 3 by Rebecca Siegel on FlickrI […]

Implementing Knowledge Management involves identifying opportunities where KM can help the business. But how do you spot these opportunities?My Name is Opportunity, by One Way Stock, on FlickrImplementing KM is […]

Do learning organisations require learning leaders? Almost certainly they do, but will learning leaders require their organisations to learn as well?How well do leaders learn? There is the stereotype of the […]

Here is an interesting story about a couple of scientists who created a craft which reached the edge of space, and who (as good knowledge workers should) captured their lessons learned afterwards. The surprise is […]

The knowledge workers represent one of your two main stakeholder groupings for Knowledge Management implementation. But who exactly are they?Image from CreazillaPublic domain licenceFirstly we can eliminate from […]

Just incentivising knowledge publishing risks drowning the organisation in trivia. Social media overloadby Mark Smiciklas on FlickrI once had a conversation with a knowledge manager, who explained to me the […]