Nick Milton

Product life-cycle management (PLM) is a well-established discipline. To support this, we are going to need Product life-cycle knowledge management. Image from wikimedia commonsIn industry, product lifecycle […]

A recurrent theme on this blog is to address “the 4 legs on the Knowledge Management table” – the four enabling elements of the Knowledge Management Framework (and indeed of any management framework) – roles, […]

The knowledge manager, seeking to lead the change to a Knowledge Management culture in their own organisation, needs to know how to sell their product. Image from wikimedia commonsAs a Knowledge Manager, you are […]

We hear a lot about the importance of a “no-blame culture” in Lesson-learning, but a no-blame culture won’t work unless you have no-blame processes as well. Image from wikimedia commonsLearning lessons in an […]

In his book “The myths of creativity” , David Burkus demystifies the creative process, and explodes what he calls the top ten myths about creativity, based on his research with highly creative individuals and […]

Do online social media drive a “spiral of silence” which can stifle proper debate?  It can, according to this techcrunch article, which points to this survey from Pew Research.Shhh by Catherine on Flickr I think e […]

“No plan of operations extends with any certainty beyond the first contact with the main hostile force” (von Moltke). “A comedy routine is not finished until it has been performed in front of a crowd” (Dara O […]

Nobody will look for knowledge from others if they think they already know what to do, and you cannot teach anyone anything if they think they know it already. Therefore the most effective way to promote a desire […]

The plot below is based on data presented in this blog post from last May. The data come from our Knowledge management surveys in 2014 and 2017, responded to by over 700 knowledge managers world wide. in this […]

People often think of Knowledge as being Organic, or being an Ecosystem. But what does this imply for Knowledge Management and for the Knowledge Manager? gardener, Filoli, by David McSpadden on FlickrThe […]

Communities of Practice are a promising intervention in Aid and Development, but what do they need to make them work?Give a person a fish, you feed them for a day. Teach them to fish and you feed them for life. […]

We are built to share knowledge within our tribes. To improve knowledge sharing, build bigger tribes.Papua New Guinea – True North -on Flickr – source/credit: North Star Cruises. Photograph by David Kirkland. […]

In this video, Ed Hoffman (ex-CKO of NASA) talks about some of the challenges facing a new CKO trying to introduce a new KM program. He concludesThe KM program has to “fit” the organisation, and how people workThe […]

We know that senior level support for Knowledge Management remains the greatest challenge for KM, and that once established, it is by far the greatest enabler. But how do you gain this support?My Knoco South […]

Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 5 in the series. Lean Start-up methodology, by Rebeca Zuniga on FlickrThis blog series uses this analogy […]

Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 4 in the series. Image from wikimedia commonsThis blog series uses this analogy of a start-up to inform KM […]

Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 3 in the series. Picture from Needpix, author geralt (pixabay.com)This blog series uses this analogy of a s […]

Yesterday I started a set of blog posts likening KM implementation to a business start-up. Here is number 2 in the series. Picture by Tumisu (pixabay.com) on NeedpixIn many ways, the initial implementation of […]

If we liken KM implementation to a business start-up, there are many lessons we can learn and apply.Image by http://www.inkmedia.eu on FlickrIn many ways, the initial implementation of Knowledge Management within an […]

This is a short analysis of the story of WalMart’s preparation for hurricanes, in order to explore the link between Big Data and Knowledge.Hurricane Irma food distribution, by City of St Pete on FlickrOne of the […]