Nick Milton

It is not uncommon for communities of practice to start with passion and intent, and to fade away and die out over a period of months. Here are 4 possible reasons why. Image from wikimedia commonsI have just been […]

If you hear any of these statements in the corridors around your organisation, then you need a better approach to Knowledge Management.Why do we keep having to re-learn this lesson?I’m sure I heard someone m […]

The video below is from the USAID-supported Vrisshi project in India, funded to scale up advances in reproductive, maternal, newborn and child health (+ adolescents as well).The video talks about a knowledge base, […]

Another example of quantified value delivered from KM – number 124 in a continuing seriesimage from wikimedia commonsThis story comes from the same article from HBR I referenced yesterday, entitled “What managers […]

Here is a very interesting article from HBR entitled “What managers need to know about social tools” – thanks to Anshuman Rath for bringing it to my attention.  It’s well worth a complete read.Image […]

Last week I blogged about the simplest and best Knowledge Management model – if you missed it, follow the link. Now let’s look at the key KM roles within this model.This model is a process-based model, and is […]

Another reprise from the archives – a reminder of one of the simplest but most useful KM models for a project-driven organisationThere are many Knowledge Management models available, and you can find a selection […]

KM will be adopted if people can see local value – value to them – in using itHow can we help people see that Knowledge Management is a “good thing”? People need to see not only that Knowledge Management delivers […]

There are two main types of community of practice depending on how knowledgeable the community members are.One type of community of practice exists to connect knowledgeable people, so they can share knowledge with […]

The Unknown Knowns are a major component of experts’ tacit knowledge, and to uncover these, we need Knowledge PullThere is a lot of knowledge out there in the organisation that we Don’t Know That We Know, and one […]

This is an argument you can use with your senior management, when trying to sell Knowledge Management.Image from wikimedia commonsKnowledge is a resource you already own; you just haven’t properly monetized it […]

Both carrots and sticks are required when incentivising KM behaviour, but each has its time and place.Image from wikimedia commonsI spent this week at the Asian Development Bank’s Knowledge Forum, and (as is so […]