Challenges for a new CKO (NASA video)
In this video, Ed Hoffman (ex-CKO of NASA) talks about some of the challenges facing a new CKO trying to introduce a new KM program. He concludes
- The KM program has to “fit” the organisation, and how people work
- The KM program should address pain points for people and for the organisation
The links above are to make the link between Eds analogy of KM being like buying a “new pair of shoes”, and the analogy I have been using this week of implementing KM being like introducing a new product into a market. I said KM needs to meet the needs of the market, and to deliver value; Ed says that, like a new pair of shoes, it has to fit, and to take you somewhere.
Shared by: Nick Milton
January 31, 2020
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