The uniqueness of Knowledge Management
What makes KM unique? This post from the archives attempts to explain.
|Image by dayeonge from Pixabay|
Any management discipline needs to have a defined unique area of scope if it is to add value. It needs to be different enough from other disciplines, and distinct enough, that it has its own niche of operation. So what’s distinct and unique about knowledge management?
Knowledge Management and Information Management
Information management covers the management of all information resources, whether they are knowledge resources or not. Knowledge Management covers the management of knowledge, some of which may be codified as information. There is therefore an overlap between the two, as well as distinct areas.
- The overlap is all codified knowledge – knowledge (ie know-how) in documented form, such as guidance, instructions, FAQs, checklists and lessons.
- The area unique to IM is the management of all of the other (non-knowledge) information resources.
- The area unique to KM is the management of undocumented knowledge resources; largely done. through promoting connection between people using interventions such as Communities of Practice.
Knowledge Management and document management/ECM
Document management is a subset of information management. Document management covers the management of electronic documents, whether they are knowledge or not. Knowledge Management covers the management of knowledge, some of which may be codified within electronic documents. As above, there is an overlap between the two, as well as distinct separate areas.
See here for what you are missing if you think KM is the same as document management
Knowledge Management and Organisational Learning
These two are very closely related, and to be honest the two could be combined. However I would suggest that Organisational Learning is the objective, and Knowledge Management is the method.
Knowledge Management and business intelligence
Knowledge Management and Internal Communications
Knowledge Management and Training
Training focuses on the developing the learning and knowledge of the individual.
Knowledge management focuses on the developing the learning and knowledge of the organisation.
Knowledge Management and Innovation