The 4 things you need to know at the start of KM implementation
If you are a new Knowledge Manager, implementing KM for the first time in an organisation, there are 4 things to learn about before you start, and some of that learning may be closer to home than you realise.
One of the tenets of Knowledge Management is that if you face a new piece of work, then you need to gain knowledge before you make a start. You make a KM plan, you identify your knowledge needs, you identify the sources of the knowledge, and you set out on your learning journey.
You “learn before doing“, as this is the surest way to build on the successes of others, and to avoid their mistakes and pitfalls.
So what do you need to learn about?
For the knowledge manager, there are 4 main things you need to learn about:
- How knowledge management works, and the possible elements of the knowledge management framework in an organisation like yours;
- How your organisation works, and the role of knowledge within those workings;
- How knowledge management can be introduced to an organisation, including the elements of KM strategy and KM implementation;
- How Change Management works in your own organisation, and how a major change program should be run.
Most Knowledge Managers are internal appointments, and so take number 2 for granted. However if you are to make KM a success, you need to do your internal market research. You need a very good understanding of the internal stakeholders and their needs before you can start to build your plan.
- Firstly, learn about change in your organisation, and the secrets of successful change.
- Secondly, learn from experienced guides about the mechanics of KM implementation, in the context of your own change.
- Thirdly do your market research.
- Finally learn about the details of KM, and how it works in your own organisation.
Tags: implementing KM