A Technology Broker and Management Company Specializing in KM Systems
My assertion is that Knowledge Management is actually really quite simple, but simple does not equate to easy. For all the tools and all the strategies and all the nuances and all the things that we to do complicate knowledge management, at it’s heart it is a very simple concept.
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Shared by Nick Milton October 28, 2020
Implementing Knowledge Management involves identifying opportunities where KM can help the business. But how do you spot these opportunities? My Name is Opportunity, by One Way Stock, on Flickr Implementing KM is not just a case of top-down roll-out of a Knowledge Management framework, but should involve looking for opportunities
Read More Shared by Nick Milton September 24, 2020
Knowledge Management plans exist at many scales. Here are 4 of them. KM planning session Implementing KM is a project, and a prject needs a plan. However KM can be implemented at many scales, and many variants of KM plan may be needed. In this post we describe 4 of
Read More Shared by Nick Milton September 14, 2020
There is a concept in lean manufacturing known as the “minimum viable product”. This is a very valuable concept to bear in mind when introducing Knowledge Management to an organisation Image from blog.fastmonkeys.com The concept of the Minimum Viable Product (MVP) is generally taken as being the simplest and easiest
Read More Shared by Nick Milton August 24, 2020
We currently know very well the power of a virus, and the way that it infects and spreads. But is this “viral introduction” a good model for introducing KM? Image by Kat Masback on Flickr The world is in thrall to a virus at the moment. We are acutely aware
Read More Shared by Nick Milton August 4, 2020
A knowledge management strategy is not set in stone. It is not a fixed, immutable 5-year roadmap – it needs to change as the business landscape change. But who should steer these changes? Who is in the driving seat? Image by Ivan Radic on Flickr Does the KM team drive
Read More Shared by Nick Milton August 3, 2020
If you are a new Knowledge Manager, implementing KM for the first time in an organisation, there are 4 things to learn about before you start, and some of that learning may be closer to home than you realise. One of the tenets of Knowledge Management is that if you
Read More Shared by Nick Milton July 24, 2020
It’s the ultimate chicken and egg situation. KM requires a supportive culture, yet how do you develop the culture without doing KM? Should you wait for the culture to change, and then start your KM initiative, or should you start your KM initiative knowing you have to battle against the
Read More Shared by Nick Milton July 7, 2020
Here are 9 lessons from a KM implementation at the BBC. Image from wikimedia commons A great case history of Knowledge Management Implementation at the British Broadcasting Corporation can be found in Tom Young’s book “Knowledge Management for Services, Operations and Manufacturing“. The case history is written by Claire Garwood,
Read More Shared by Nick Milton June 17, 2020
The Farnham Street blog (reporting on the book Mind Gym) describes nine tactics you can use to influence others, while making the point that ““it is essential that you understand the other person’s reasons so you can use tactics that will work to persuade them, as opposed to tactics that would
Read More Shared by Nick Milton February 27, 2020
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