A Technology Broker and Management Company Specializing in KM Systems
One of the more effective ways to introduce Knowledge Management is through solving a series of business problems. Here is a 12 step approach to doing just that. Image from wikimedia commons I came across this paper by Ray Dawson, professor of KM at Loughborough University, proposing a 12-step approach to
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Shared by Nick Milton April 19, 2022
Here are 5 key skill areas you must not ignore when putting together your Knowledge Management implementation team. You need to have all of them on the team. Image from wikimedia commons You know the four enablers of People, Process, Technology and Governance? What we call the four legs on the KM
Read More Shared by Nick Milton March 21, 2022
To start with, you don’t need Knowledge Management to be applied everywhere – only in the few places where it makes a difference. FOCUSR by Libertarian Girl on Flickr There is always a balance to be struck between burden and value. KM involves extra work – it involves attention to
Read More Shared by Nick Milton March 7, 2022
Introducing Knowledge Management is likely to take a decade before it is fully embedded. Here are some benchmark statistics Over the past few decades we have helped many organisations to benchmark their current status of Knowledge Management. They ask for this service for a number of reasons. Sometimes they want
Read More Shared by Nick Milton January 31, 2022
There is a bit of a philosophical divide in KM circles – those who take a top-down approach to implementation, and those who prefer bottom-up. The truth is that neither are right. Image from wikimedia commons The bottom-up view is that if you provide people with the KM tools, then
Read More Shared by Nick Milton January 10, 2022
There are three main classes of challenge to introducing KM. We can call them Awareness, Willingness, and Ability Mountain challengeCresta route, Ben Nevis The awareness challenge can be summed up as follows The people who have the crucial knowledge, are often unaware that they have it, unaware how valuable it
Read More Shared by Nick Milton May 12, 2021
Does KM have to be a project? We argue that it does. Image from wikimedia commons Implementing KM means building something new within your organisation. A new management framework, a new way of working, a new set of behaviours and attitudes. The work is not done when implementation is over
Read More Shared by Nick Milton April 30, 2021
Incrementalism will not work as a way to introduce Knowledge Management. KM is a mindshift – a giant leap – not a series of small steps. One giant leap by Vivobarefoot on Flickr Incrementalism is a method of working or changing by using many small incremental changes instead of one
Read More Shared by Nick Milton January 22, 2021
As my last blog post this year, please find below a presentation I gave last month to CIEDO in Barcelona. Many thanks to CIEDO for inviting me to the conference, which was extremely interesting. I was honoured to be invited. In the video I am talking on the topic of
Read More Shared by Nick Milton December 21, 2020
The risk of loss of the status quo can be a powerful disincentive for change, and can be a powerful factor working against knowledge management implementation. There is a very apt quote from Machiavelli (The Prince, 1532), which applies to Knowledge Management as it does to any change initiative: “There
Read More Shared by Nick Milton December 14, 2020
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