Nick Milton

5 ways in which KM can become embedded There are 5 ways in which KM can be embedded in an organisation. Some of these are more common than others, […]

The "KM ROI" question – a problem, or an opportunity? Your CEO comes to you and says “I like the idea of Knowledge Management, but you have to give me […]

Details of the Webinar next Wednesday on the BSI guide to Knowledge ManagementYou can find a link to the Webinar announcement here and a button to […]

What are the outputs of the Knowledge workstream? Organisations that work with Knowledge need a Knowledge workstream as well as a Product/Project […]

How knowledge is born – Observations, Insights, Lessons Knowledge is born in a three-stage process of reflection on experience; from observations, […]

Storing project files is not the same as storing knowledge. You need to capture the hindsight  There is often an assumption that storing project […]

How to measure the pull-based knowledge cycle Last month I described a “Pull cycle” for knowledge – let’s now look at the the measures we can […]

The value of jargon in KM – 50 words for snow. To be able to transfer subtleties of knowledge, we need subtleties of language. That’s where jargon […]

How to break the 4 generic barriers to Knowledge Management. There are only four generic barriers to KM. These are they, and all can be addressed.The […]

The Battle of the Hedgerows – an example of rapidly-evolving bottom-up knowledge The story of the “Battle of the Bocage” is a great example of […]

How to deal with the shrinking half-life of knowledge Knowledge has a half-life, and that half-life is getting shorter every year.When John Browne […]

How the best KM approach changes as a knowledge topic matures The way you manage knowledge that is very new and highly dynamic, is not the way you […]

Why don't we use THIS cycle as a Knowledge Management model? We are used to seeing pictures of knowledge cycles, but there is one cycle you never see, […]

3 reasons why "Knowledge Management" is a better term than "Knowledge Sharing" Can we use the term “knowledge sharing” as better replacement for the […]

3 problems with the simple "capture-led cycle" model for KM There is a common diagram in use in the KM profession, which has at least 3 major flaws, […]

The 11 steps of the closed lesson-learning loop A lesson, or a piece of knowledge, goes through eleven generic steps in its life cycle.That’s partly […]

Quantified KM Value story #144 – $1.4 million at Goodyear  From a post on Linked-In, and with permission of the author, here is another quantified KM […]

There are many things that the world leaders in KM have in common. Here are 11 of them.1. A focus on driving their performance through knowledge. Whether this is Shell drilling wells faster, NASA cutting cycle t […]

What’s the point of having a KM Policy? Here are 10 arguments in favour. There comes a time when a KM strategy has done its job, and that’s when you need a KM policy.  Your Knowledge Management strategy is a […]

The most important thing you can do for KM within your company, is help people to understand the value of knowledge. Today I bring value, by Kimberley Kling, on FlickrI often say that “knowledge management is how […]