Will KM be hit by a "Trust recession"?

Favorite  It is generally acknowledged that KM requires a culture of trust. But is remote working eroding trust, and what might this do to KM? Trust by Vic on Flickr There are many studies of the links between Knowledge Management and trust (see here, here, and here for example). Without

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Shared by Nick Milton February 7, 2022

Why conversations are so important in KM.

Favorite All forms of Management involve conversation, and Knowledge Management is no different. The management of intangibles is driven by conversations. Those conversations are focused on the particular intangible in question, and serve to set direction, raise awareness, and lead to action. Risk management is driven by conversations about risk;

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Shared by Nick Milton January 31, 2022

How long does Knowledge Management take to implement?

Favorite Introducing Knowledge Management is likely to take a decade before it is fully embedded. Here are some benchmark statistics  Over the past few decades we have helped many organisations to benchmark their current status of Knowledge Management.  They ask for this service for a number of reasons. Sometimes they

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Shared by Nick Milton January 31, 2022