A Technology Broker and Management Company Specializing in KM Systems
There are 5 generic steps to go through when introducing a Knowledge management culture. These are as follows. Define the culture you want to develop. Don’t define it in woolly terms – “we want a knowledge sharing culture” – but define it in terms of the attitudes and behaviours you
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Shared by Nick Milton July 14, 2021
There are many cultural barriers to Knowledge Management implementation, and all of them can be broken Break Through by Joel Bombardier on Flickr There are several cultural elements that can stand in the way of successful Knowledge Management. Some of these barriers are listed below, with thoughts on how they
Read More Shared by Nick Milton June 21, 2021
Many client organisations ask us “how do we promote Knowledge sharing and learning to become part of our culture”? I tell them that they probably already have the answer to that question. Culture change model from wikipedia Knowledge Management is probably not the only culture change program they have been
Read More Shared by Nick Milton May 24, 2021
There are three main classes of challenge to introducing KM. We can call them Awareness, Willingness, and Ability Mountain challengeCresta route, Ben Nevis The awareness challenge can be summed up as follows The people who have the crucial knowledge, are often unaware that they have it, unaware how valuable it
Read More Shared by Nick Milton May 12, 2021
I often argue that safety management is a good analogy to knowledge management. Here are 5 things KM can learn from safety. Image from wikipedia Safety management and knowledge management are close analogues. Both are management systems focused on intangibles and on behaviours. The main difference is that introducing safety
Read More Shared by Nick Milton March 22, 2021
Incrementalism will not work as a way to introduce Knowledge Management. KM is a mindshift – a giant leap – not a series of small steps. One giant leap by Vivobarefoot on Flickr Incrementalism is a method of working or changing by using many small incremental changes instead of one
Read More Shared by Nick Milton January 22, 2021
If leaders are to empower their knowledge workers, they have to let go of “always having the answer” Image from wikimedia commons The book “It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy” tells how Captain Michael Abrashoff took command of the USS Benfold and turned
Read More Shared by Nick Milton November 25, 2020
A few years ago I compared published cultural dimensions for various countries against a proxy measure of KM maturity. This blog post repeats that analysis with more recent, and more complete, data. One of the most famous (although controversial) studies of national culture was by Geert Hofstede. Hofstede looked at
Read More Shared by Nick Milton August 10, 2020
If Knowledge Management is like gardening and the knowledge manager is like a gardener (see here to understand the metaphor), then Internal competition is like a late frost that kills all your green shoots. Frosted by Lauryn on Flickr There is no point in planting the seeds of Knowledge Management
Read More Shared by Nick Milton July 28, 2020
It’s the ultimate chicken and egg situation. KM requires a supportive culture, yet how do you develop the culture without doing KM? Should you wait for the culture to change, and then start your KM initiative, or should you start your KM initiative knowing you have to battle against the
Read More Shared by Nick Milton July 7, 2020
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