If leaders are to empower their knowledge workers, they have to let go of “always having the answer” Image from wikimedia commons The book “It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy” tells how Captain Michael Abrashoff took command of the USS Benfold and turned
This week I have been blogging about the challenge of revolutionising the productivity of the knowledge worker; the challenge which Peter Drucker set for us. The lean working environment for the manual worker (image from greenhousecanada.com).Does the working environment for the knowledge worker look like this? We have looked at the division
Over the last two days I have blogged about the challenge of revolutionising the productivity of the knowledge worker, which Peter Drucker set for us. We have looked at the division of knowledge labour, and the automation/augmentation of knowledge work. Today we look at the knowledge supply chain. Parts, by
Yesterday I blogged about the challenge to revolutionise the productivity of the knowledge worker, and how the first step was the division of knowledge. The second step is the automation of knowledge work. Image from wikipedia commons Automation was one of the factors that helped revolutionise the productivity of the
This week I would like to upcycle a series of blog posts from 5 years ago about “revolutionising the productivity of the knowledge worker” – a challenge set for us by Peter Drucker Image from wikimedia commons Peter Drucker famously said ‘‘The most important, and indeed the truly unique, contribution
The knowledge workers represent one of your two main stakeholder groupings for Knowledge Management implementation. But who exactly are they? Image from CreazillaPublic domain licence Firstly we can eliminate from the group “knowledge worker” anyone who is purely a manual worker – someone who follows orders or preassigned inflexible procedures.
Peter Drucker said that our task this century is to revolutionaise the productivity of the manual worker. Here’s how KM can help. Assembly Line, from Library and Archives Canada, via Flickr Peter Drucker famously said that ‘the most important, and indeed the truly unique, contribution of management in the 20th
What rights do your workers have in terms of access to knowledge? What are their corresponding responsibilities? Intermon Oxfam by on Mover el Bigote on Flickr Knowledge management is well developed in the aid and development sector, perhaps because knowledge, in this sector, as a more abundant resource than money.
A blog post appeared in the Huffington Post a few years ago entitled “you are more than a knowledge worker“, which, in my view, completely missed the essential point of knowledge work. Carmen Iannacone: Hello I’m a knowledge worker. By Michael Edson on Flickr The basic premise on which the blog
We hear a lot about communities of practice and social networks in Knowledge Management, but we should not lose sight of the other dimension of the knowledge equation – the work teams. Image from wikimedia commons Work teams are often the way work gets done in organizations, and a team