Please take part in the global KM survey

Favorite  You are invited to take part in the 2023 Knoco global survey of KM.  What is this survey? This is a survey of what organisations around the world are doing under the heading of “Knowledge Management”.  This is the 4th survey in a series; the previous surveys were held

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Shared by Nick Milton August 21, 2023

How long does Knowledge Management take to implement?

Favorite Introducing Knowledge Management is likely to take a decade before it is fully embedded. Here are some benchmark statistics  Over the past few decades we have helped many organisations to benchmark their current status of Knowledge Management.  They ask for this service for a number of reasons. Sometimes they

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Shared by Nick Milton January 31, 2022

How Covid has affected KM in organisations

Favorite A month ago, I opened a survey to investigate how KM has fared during the pandemic and associated recession. Here are the results. We conducted the last of our three triennial Knoco Global Surveys of Knowledge Management in 2020, and these reflect the state of KM in organisations prior

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Shared by Nick Milton May 4, 2021

How the management of documented knowledge changes with KM maturity

Favorite  Improved access to documents is the second-most common strategic approach to KM. How is this improved access delivered? A question in our 2017 and 2020 surveys asked respondents how explicit or documented knowledge is managed.  The question was phrased as follows: Which of the following most closely represents the organisation’s

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Shared by Nick Milton November 20, 2020

What incentives work for Knowledge Management?

Favorite There are a number of ways to incentivise KM, but which ones work? I blogged yesterday about an article which confirms that financial incentives for sharing knowledge can easily backfire, but which incentives actually work? We can answer this question with data from the Knoco KM surveys in 2014,

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Shared by Nick Milton July 3, 2020

Which are the most commonly-used elements of KM governance?

Favorite As part of our three global surveys of Knowledge Management professionals in 2014, 2017 and 2020, we asked the participants to select from a list the Knowledge Management governance elements that had in place in their organisation.  The results are shown here.   Most of the survey respondents reported at least one

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Shared by Nick Milton June 23, 2020