A Technology Broker and Management Company Specializing in KM Systems
The difference between Knowledge Sharing and Knowledge Management lies in three words – systematic, routine, strategic. Quite often we find clients who don’t like the term “knowledge management” and prefer something like “knowledge sharing” instead. Often this comes from the assumption that “knowledge management” means “the management of knowledge”, and
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Shared by Nick Milton December 9, 2020
In 2006, the World Health Organisation published a regional KM strategy for Health in Africa. This suggested approach for developing a regional KM strategy could potentially be used in other political contexts. Image under CC licence from pxherecreated by Mohamed Hasan Knowledge Management is not just for industry or for
Read More Shared by Nick Milton November 30, 2020
Knowledge Management plans exist at many scales. Here are 4 of them. KM planning session Implementing KM is a project, and a prject needs a plan. However KM can be implemented at many scales, and many variants of KM plan may be needed. In this post we describe 4 of
Read More Shared by Nick Milton September 14, 2020
It’s not often you see a public review of a KM Strategy – here is a good example. Image by Stefan Erschwendner, on Flickr I blogged yesterday about Oxfam’s KM strategy. Oxfam referred to knowledge and to knowledge management several times in their 2013 to 2019 strategic plan, which allowed me
Read More Shared by Nick Milton August 18, 2020
A KM strategy map is a great way to visually connect KM activity and organisational strategy. Here is an example. Last week I blogged about Knowledge Management at Oxfam, and shared their Rights and Responsibilities table. In today’s post I use Oxfam again, as a demonstration of how to create
Read More Shared by Nick Milton August 17, 2020
A knowledge management strategy is not set in stone. It is not a fixed, immutable 5-year roadmap – it needs to change as the business landscape change. But who should steer these changes? Who is in the driving seat? Image by Ivan Radic on Flickr Does the KM team drive
Read More Shared by Nick Milton August 3, 2020
Here is another excellent article from Tom Davenport, one of the clearest writers on the topic of Knowledge Management, making the case for a structured “just-in-time” approach to the supply of knowledge. Tom starts his article as follows: In the half-century since Peter Drucker coined the term “knowledge workers,” their
Read More Shared by Nick Milton July 23, 2020
I blogged last week about the 5 basic principles behind successful Knowledge Management. Let’s take that one step further, into the principles behind a KM Strategy. Strategy by Kathryn Decker on Flickr When Stephanie Barnes and I wrote our book “Designing a successful KM Strategy” we included a chapter on
Read More Shared by Nick Milton June 25, 2020
The short-term/long-term balance is critical in KM. The business of KM is long term culture and behaviour change, but the company will have no patience for the long term, if you do not deliver benefits in the short term. The balance between short term and long term is tied to
Read More Shared by Nick Milton June 9, 2020
2 years ago I posted an article where I suggested that a KM strategy based on “finding better knowledge” was more valuable than a strategy based on “better ability to find knowledge”. Now we have a figure for how much more valuable. In the 2018 post I suggested that there
Read More Shared by Nick Milton June 3, 2020
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