How knowledge is born – Observations, Insights, Lessons

Favorite Knowledge is born in a three-stage process of reflection on experience; from observations, through insights, to lessons. Experiencing, Learning, Reflecting, by Denise Krebs on Flickr I think most people accept that knowledge is born through reflection on experience. The three-stage process in which this happens is the core of

Read More
Shared by Nick Milton April 17, 2023

How escalating lessons can help burst knowledge bubbles

Favorite Any lesson learning system requires a method for escalating lessons. However escalated lessons may need to break through “knowledge bubbles”. How do we reconcile these two issues? Rainbow bubble by Lena on Flickr As we have often argued on this blog, the purpose of lesson learning is to drive

Read More
Shared by Nick Milton November 11, 2020

Do learning leaders produce learning organisations?

Favorite Do learning organisations require learning leaders? Almost certainly they do, but will learning leaders require their organisations to learn as well? How well do leaders learn? There is the stereotype of the bull-headed CEO, hanging on to their dream, forging ahead single-mindedly until they dominate the industry. But is

Read More
Shared by Nick Milton September 23, 2020

How to learn like an ant

Favorite Social and organisational learning is so easy that even ants can do it, and we can learn from the principles they apply. Leafcutter ant trail by Jasper Nance on flickr If you look at an ant trail from the nest to a source of food, it is pretty direct. The

Read More
Shared by Nick Milton June 4, 2020

Personal learning, KM and the 170:20:10 rule

Favorite The 70:20:10 rule is commonly quoted, as in this video by Steve Trautman, as representing the three ways in which people learn. 10% of our learning, comes from formal training 20% of our learning comes from structured mentoring, from a senior to a junior, or teacher to learner 70%

Read More
Shared by Nick Milton March 19, 2020

KM and Hansei, where "no problem" becomes a problem

Favorite Effective learning within an organisation requires consistent and rigorous self-analysis, in order to pick up learning points and points of improvement. In Japan, this process is known as Hansei. Hansei, by Jim O’Neil, on Flickr Although alien to many in the west, Hansei is an important part of the

Read More
Shared by Nick Milton March 4, 2020

More on learning from success and failure

Favorite Here is a useful boston square on learning from success and failure I blogged earlier this month about “Win or lose, you should always learn“.  However the learning strategy you employ depends very much on whether you are in a fail-safe environment or whether (as in the Apollo 13

Read More
Shared by Nick Milton October 1, 2019