Reasons why you should not incentivise knowledge publishing

Just incentivising knowledge publishing risks drowning the organisation in trivia. Social media overloadby Mark Smiciklas on Flickr I once had a conversation with a knowledge manager, who explained to me the incentive system they used for KM. My heart sank.  In this particular organisation, people were incentivised to publish knowledge.

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Shared by Nick Milton September 18, 2020

Internal competition – the KM-killer

If Knowledge Management is like gardening and the knowledge manager is like a gardener (see here to understand the metaphor), then Internal competition is like a late frost that kills all your green shoots.  Frosted by Lauryn on Flickr There is no point in planting the seeds of Knowledge Management

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Shared by Nick Milton July 28, 2020

What incentives work for Knowledge Management?

There are a number of ways to incentivise KM, but which ones work? I blogged yesterday about an article which confirms that financial incentives for sharing knowledge can easily backfire, but which incentives actually work? We can answer this question with data from the Knoco KM surveys in 2014, 2017

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Shared by Nick Milton July 3, 2020

20 incentives to "swing the KM balance"

People will engage with KM if the benefit to them outweighs the cost. Here are 20 ways to tip the scales in favour of Benefit.  Balance scale, by winnifredxoxo on Flickr At a purely individual level, people will decide how to spend their time and energy based on an equation

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Shared by Nick Milton March 27, 2020

How benchmarking and KM make a powerful combination

One of the main barriers to knowledge transfer and re-use is complacency. Benchmarking (internal and external) can help remove this complacency. Not invented here Bingo, by Ramon Vullings on Flickr One of the biggest barriers to overcome in Knowledge Management is a lack of desire to learn from others, and

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Shared by Nick Milton March 17, 2020

3 reasons why people don’t share knowledge

A recent article from HBR identifies three reasons why people don’t share knowledge.  Image from meco 6925 on Flickr There are many reasons why people don’t seek or share knowledge; the 3 most basic being that they don’t think of it, they don’t know how, or they don’t want to

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Shared by Nick Milton July 22, 2019

Two simple management questions that drive a KM culture

KM behaviours can be influenced quite easily by two simple questions from line management Image from wikipedia I posted on Monday about “What’s in it for me” in KM, and how implementing Knowledge Management relies on identifying the local value. Part of the local value can be driven by the

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Shared by Nick Milton July 10, 2019