A Technology Broker and Management Company Specializing in KM Systems
There is no silver bullet for Knowledge Management, because KM is a management system with many component parts, all of which need to be in place. Bar Silver Bullet by Sprott Money on Flickr We often hear vendors promising us a KM silver bullet – usually some sort of technology.
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Shared by Nick Milton November 15, 2021
We know that Knowledge Management requires a management framework, rather than a silver bullet technology. But how do we explain what a management framework is? We know that KM requires a framework of roles, processes, technologies and governance, but how do we explain this to our managers; especially the ones
Read More Shared by Nick Milton October 19, 2021
One of the major differences between a Knowledge Management Toolbox and a Knowledge Management Framework is that in a framework, the components are joined up. Image from wikimedia commons I have blogged before about the evolution in KM thinking from tool, to toolkit, to framework. I have argued that the
Read More Shared by Nick Milton February 26, 2021
There is a lot of value in a KM audit, so long as you do it regularly. In this post, I suggested that there are two types of KM surveys; the audit and the assessment. I said the first was like counting the apples in your orchard, the second was
Read More Shared by Nick Milton October 19, 2020
The more time I spend in the field of KM, the more I see certain brands of flavours of the field which share a common name (knowledge management) and common principles, but can use very different roles, processes and supporting technologies. Image from wikipedia Below are the main flavours I
Read More Shared by Nick Milton June 29, 2020
There is no universal solution for Knowledge Management in an Organisation, but there is a set of universal principles. A Management Framework for KM is bespoke – not off-the-peg. Each organisation must find its own solution , and must design its own Framework. There is no template, no universal solution,
Read More Shared by Nick Milton June 19, 2020
There is no universal solution for Knowledge Management in an Organisation, but there is a set of universal principles. A Management Framework for KM is bespoke – not off-the-peg. Each organisation must find its own solution , and must design its own Framework. There is no template, no universal solution,
Read More Shared by Nick Milton June 19, 2020
Knowledge management delivers maximum value when applied to high value knowledge, to support high value decisions, and in areas where that knowledge is otherwise at risk of being lost. A typical high value area where major decisions will be made is Mergers and Acquisitions. Image from wikimedia commons,Merger of KCR
Read More Shared by Nick Milton June 5, 2020
What is the Knowledge management solution? That’s a question that’s been debated for two decades, but I would like to take a high-level approach to the question and ask – is the solution a tool, a toolbox, or a management framework? Image from wikimedia commons Is it a tool? Many
Read More Shared by Nick Milton March 10, 2020
Product life-cycle management (PLM) is a well-established discipline. To support this, we are going to need Product life-cycle knowledge management. Image from wikimedia commons In industry, product lifecycle management is the process of managing the entire lifecycle of a product from inception, through engineering design and manufacture, to service and
Read More Shared by Nick Milton February 20, 2020
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