A Technology Broker and Management Company Specializing in KM Systems
There is a lot of value in a KM audit, so long as you do it regularly. In this post, I suggested that there are two types of KM surveys; the audit and the assessment. I said the first was like counting the apples in your orchard, the second was
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Shared by Nick Milton October 19, 2020
The more time I spend in the field of KM, the more I see certain brands of flavours of the field which share a common name (knowledge management) and common principles, but can use very different roles, processes and supporting technologies. Image from wikipedia Below are the main flavours I
Read More Shared by Nick Milton June 29, 2020
There is no universal solution for Knowledge Management in an Organisation, but there is a set of universal principles. A Management Framework for KM is bespoke – not off-the-peg. Each organisation must find its own solution , and must design its own Framework. There is no template, no universal solution,
Read More Shared by Nick Milton June 19, 2020
There is no universal solution for Knowledge Management in an Organisation, but there is a set of universal principles. A Management Framework for KM is bespoke – not off-the-peg. Each organisation must find its own solution , and must design its own Framework. There is no template, no universal solution,
Read More Shared by Nick Milton June 19, 2020
Knowledge management delivers maximum value when applied to high value knowledge, to support high value decisions, and in areas where that knowledge is otherwise at risk of being lost. A typical high value area where major decisions will be made is Mergers and Acquisitions. Image from wikimedia commons,Merger of KCR
Read More Shared by Nick Milton June 5, 2020
What is the Knowledge management solution? That’s a question that’s been debated for two decades, but I would like to take a high-level approach to the question and ask – is the solution a tool, a toolbox, or a management framework? Image from wikimedia commons Is it a tool? Many
Read More Shared by Nick Milton March 10, 2020
Product life-cycle management (PLM) is a well-established discipline. To support this, we are going to need Product life-cycle knowledge management. Image from wikimedia commons In industry, product lifecycle management is the process of managing the entire lifecycle of a product from inception, through engineering design and manufacture, to service and
Read More Shared by Nick Milton February 20, 2020
I blogged recently about Connect and Collect – the two parallel approaches to transfer of knowledge. Now let’s look in more depth about the two modes by which knowledge is carried – Content and Conversation. Kids of conversation by Kris Hoet on Flickr During the Connect approach we facilitate the
Read More Shared by Nick Milton December 5, 2019
If you are interested in how different industries approach KM, here is a new way to differentiate them. Different industries tend to approach KM in different ways, or apply KM in “different flavours.” In September I posted a ternary plot, where different industries were plotted on their relative focus on
Read More Shared by Nick Milton December 2, 2019
Knowledge Management case studies are often from the manufacturing, projects, operations or service world. However Knowledge management can be applied to any business activity. In this reprise from the archives, we look at how it can apply to Sales. Sales team meeting by Jim Larrison on Flickr The sales force
Read More Shared by Nick Milton October 16, 2019
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