Maximising bandwidth in KM

We all suffer from bandwidth issues in KM – generally due to the deluge of information. Here’s a good principle from the military for dealing with these issues. Information overload by SparkCBC on Flickr The phrase – “Smart push, warrior pull” (described here). is a very useful military principle for maximising

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Shared by Nick Milton September 16, 2020

Why bullet points don’t work for knowledge sharing

The Curse of Knowledge is a real problem when it comes to knowledge sharing; trying to transfer knowledge to the Unknown User. It’s also one of the reasons why lesson management systems are full of mushy motherhoods and useless bullet points. Curses!!! Foiled Again.uploaded to Flickr by Joe Shlabotnik The curse

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Shared by Nick Milton August 19, 2020

Yokoten – the Japanese approach to best practice sharing

How do Japanese organisations approach best pratice sharing? Let’s look at Yokoten Workers exchanging knowledge (genchi gembutsu)  Japan, exemplified by Toyota, has developed its own flavour of Knowledge Management.  Together with a local focus on knowledge development (Kaizen), knowledge documentation (A3) and the behaviours of Hansei we can add the

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Shared by Nick Milton August 13, 2020

Yokoten – the Japanese approach to best practice sharing

How do Japanese organisations approach best pratice sharing? Let’s look at Yokoten Workers exchanging knowledge (genchi gembutsu)  Japan, exemplified by Toyota, has developed its own flavour of Knowledge Management.  Together with a local focus on knowledge development (Kaizen), knowledge documentation (A3) and the behaviours of Hansei we can add the

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Shared by Nick Milton August 13, 2020

Free access to knowledge, or structured access to knowledge?

Here is another excellent article from Tom Davenport, one of the clearest writers on the topic of Knowledge Management, making the case for a structured “just-in-time” approach to the supply of knowledge.  Tom starts his article as follows: In the half-century since Peter Drucker coined the term “knowledge workers,” their

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Shared by Nick Milton July 23, 2020

How G2 got knowledge sharing to work

Here is a very interesting article from G2 about how they finally made knowledge sharing work, after failing twice. The article, by Deirdre O’Donoghue, is a very interesting read. They tried to introduce structured knowledge sharing three times, and only succeeded at the third attempt.  What was different about that

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Shared by Nick Milton July 1, 2020

How to select a methodology for a CoP event

You want to plan a face to face event for your Community of Practice in order to transfer knowledge, but which event style do you select? This is a discussion I have been having recently, and it struck me that this might be a useful blog post. Now there may

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Shared by Nick Milton March 2, 2020

How to select a methodology for a CoP event

You want to plan a face to face event for your Community of Practice in order to transfer knowledge, but which event style do you select? This is a discussion I have been having recently, and it struck me that this might be a useful blog post. Now there may

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Shared by Nick Milton March 2, 2020

The fantastic example knowledge resource that is Radiopaedia

This reprised blog post is a reminder of that amazing example of free and open knowledge sharing that is Radiopaedia X-ray published in ABC news, taken from Radiopaedia  As described in this fascinating article,   Radiopaedia is an online wiki where Radiologists all over the globe share online X-rays that are interesting, unusual, or demonstrate particular

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Shared by Nick Milton February 26, 2020

Do social media stifle knowledge sharing?

Do online social media drive a “spiral of silence” which can stifle proper debate?  It can, according to this techcrunch article, which points to this survey from Pew Research. Shhh by Catherine on Flickr I think everyone would agree that for knowledge to be shared effectively in organisations, people need to

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Shared by Nick Milton February 12, 2020