What should the KM executive sponsor do?

Someone senior has asked you to introduce Knowledge Management and is providing you with some time and budget for this. What should you ask them to do for you in return? Most or all KM initiatives have an executive sponsor (there are some that do not have one, the so-called

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Shared by Nick Milton May 17, 2021

Why roles are important in Knowledge Management

 Knowledge Management roles and accountabilities are one of the four legs on the KM table, but receive comparatively little attention. They seem to be a bit of a “blind spot”.  In our consulting work, we find that Knowledge Management roles often do not get the same level of attention as

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Shared by Nick Milton February 12, 2021

KM accountabilities for the knowledge domain owners and SMEs

 I blogged earlier this week about the KM accountabilities for project managers. Here is the counterpart – the KM accountability for the knowledge domain owners. There are two dimensions to KM within a project based organisation. These are KM within individual projects, and KM across and between the projects. Any

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Shared by Nick Milton December 18, 2020

KM accountabilities within projects and programmes.

 In a project based organisation, project managers bear much of the accountability for KM within the projects.  There are two dimensions to KM within a project based organisation. These are KM within individual projects, and KM across and between the projects. Any project based organisation needs to consider both dimensions,

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Shared by Nick Milton December 15, 2020

The organisation after the KM makeover

What does an organisation look like, when it is fully engaged with Knowledge Management? What will the After shot of the KM make-over look like? House Makeover, from wikimedia commons Introducing KM is an organisational makeover. The “After” shot will not resemble the “Before” shot. If KM is to be

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Shared by Nick Milton November 4, 2020

What is the role of the knowledge engineer?

The Knowledge Engineer is a key role in any KM system where knowledge needs to be computer-readable Engineer by on Roddy Keetch on Flickr The Knowledge Engineer is the key role in any Knowledge Management program that focuses on analysing complex decision making applied by experts, and turning this into

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Shared by Nick Milton June 11, 2020

The 3 main types of KM roles

There are three main types of KM roles in an organition; the business roles with a KM focus, the KM roles with a business focus, and the central roles  .  The business roles are focused on the business outcome which KM supports, while the KM roles focus on the effective

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Shared by Nick Milton March 26, 2020

CKO skills, revisited

In 2015 I published a post showing that a significant proportion of CKOs know very little about Knowledge Management, at least according to their Linked-in profiles. This year I revisited these stats. It seems things have improved a little, but there are still a lot of CKOs out there with

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Shared by Nick Milton March 12, 2020

The Knowledge Manager as Gardener – an organic metaphor

People often think of Knowledge as being Organic, or being an Ecosystem. But what does this imply for Knowledge Management and for the Knowledge Manager?  gardener, Filoli, by David McSpadden on Flickr The ecosystem or the garden is a pretty good metaphor for the world of Knowledge in an organisation.

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Shared by Nick Milton February 5, 2020