A Technology Broker and Management Company Specializing in KM Systems
I blogged earlier this week about the KM accountabilities for project managers. Here is the counterpart – the KM accountability for the knowledge domain owners. There are two dimensions to KM within a project based organisation. These are KM within individual projects, and KM across and between the projects. Any
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Shared by Nick Milton December 18, 2020
It is becoming increasingly common to appoint your CKO internally, from within the organisation. A common question when implementing Knowledge Management – should your KM team leader, or CKO, be an internal appointment, or should you look externally to fill the role? I posted on this topic in 2019, but include some
Read More Shared by Nick Milton December 17, 2020
In a project based organisation, project managers bear much of the accountability for KM within the projects. There are two dimensions to KM within a project based organisation. These are KM within individual projects, and KM across and between the projects. Any project based organisation needs to consider both dimensions,
Read More Shared by Nick Milton December 15, 2020
What does an organisation look like, when it is fully engaged with Knowledge Management? What will the After shot of the KM make-over look like? House Makeover, from wikimedia commons Introducing KM is an organisational makeover. The “After” shot will not resemble the “Before” shot. If KM is to be
Read More Shared by Nick Milton November 4, 2020
The Knowledge Engineer is a key role in any KM system where knowledge needs to be computer-readable Engineer by on Roddy Keetch on Flickr The Knowledge Engineer is the key role in any Knowledge Management program that focuses on analysing complex decision making applied by experts, and turning this into
Read More Shared by Nick Milton June 11, 2020
There are three main types of KM roles in an organition; the business roles with a KM focus, the KM roles with a business focus, and the central roles . The business roles are focused on the business outcome which KM supports, while the KM roles focus on the effective
Read More Shared by Nick Milton March 26, 2020
In 2015 I published a post showing that a significant proportion of CKOs know very little about Knowledge Management, at least according to their Linked-in profiles. This year I revisited these stats. It seems things have improved a little, but there are still a lot of CKOs out there with
Read More Shared by Nick Milton March 12, 2020
People often think of Knowledge as being Organic, or being an Ecosystem. But what does this imply for Knowledge Management and for the Knowledge Manager? gardener, Filoli, by David McSpadden on Flickr The ecosystem or the garden is a pretty good metaphor for the world of Knowledge in an organisation.
Read More Shared by Nick Milton February 5, 2020
Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 3 in the series. Picture from Needpix, author geralt (pixabay.com) This blog series uses this analogy of a start-up to inform KM implementation. It reviews 5 common reasons for start-up failure and
Read More Shared by Nick Milton January 27, 2020
The Experts can sometimes be resistant to KM, seeing it as a threat or a burden, with little personal reward. How can we address this? Image from wikimedia commons Many clients we speak to are having real problems recruiting the expert knowledge holders to the concept of Knowledge Management. Even in
Read More Shared by Nick Milton September 13, 2019
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