A Technology Broker and Management Company Specializing in KM Systems
Here are 5 key skill areas you must not ignore when putting together your Knowledge Management implementation team. You need to have all of them on the team. Image from wikimedia commons You know the four enablers of People, Process, Technology and Governance? What we call the four legs on the KM
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Shared by Nick Milton March 21, 2022
Someone senior has asked you to introduce Knowledge Management and is providing you with some time and budget for this. What should you ask them to do for you in return? Most or all KM initiatives have an executive sponsor (there are some that do not have one, the so-called
Read More Shared by Nick Milton May 17, 2021
Knowledge Management roles and accountabilities are one of the four legs on the KM table, but receive comparatively little attention. They seem to be a bit of a “blind spot”. In our consulting work, we find that Knowledge Management roles often do not get the same level of attention as
Read More Shared by Nick Milton February 12, 2021
I blogged earlier this week about the KM accountabilities for project managers. Here is the counterpart – the KM accountability for the knowledge domain owners. There are two dimensions to KM within a project based organisation. These are KM within individual projects, and KM across and between the projects. Any
Read More Shared by Nick Milton December 18, 2020
It is becoming increasingly common to appoint your CKO internally, from within the organisation. A common question when implementing Knowledge Management – should your KM team leader, or CKO, be an internal appointment, or should you look externally to fill the role? I posted on this topic in 2019, but include some
Read More Shared by Nick Milton December 17, 2020
In a project based organisation, project managers bear much of the accountability for KM within the projects. There are two dimensions to KM within a project based organisation. These are KM within individual projects, and KM across and between the projects. Any project based organisation needs to consider both dimensions,
Read More Shared by Nick Milton December 15, 2020
What does an organisation look like, when it is fully engaged with Knowledge Management? What will the After shot of the KM make-over look like? House Makeover, from wikimedia commons Introducing KM is an organisational makeover. The “After” shot will not resemble the “Before” shot. If KM is to be
Read More Shared by Nick Milton November 4, 2020
The Knowledge Engineer is a key role in any KM system where knowledge needs to be computer-readable Engineer by on Roddy Keetch on Flickr The Knowledge Engineer is the key role in any Knowledge Management program that focuses on analysing complex decision making applied by experts, and turning this into
Read More Shared by Nick Milton June 11, 2020
There are three main types of KM roles in an organition; the business roles with a KM focus, the KM roles with a business focus, and the central roles . The business roles are focused on the business outcome which KM supports, while the KM roles focus on the effective
Read More Shared by Nick Milton March 26, 2020
In 2015 I published a post showing that a significant proportion of CKOs know very little about Knowledge Management, at least according to their Linked-in profiles. This year I revisited these stats. It seems things have improved a little, but there are still a lot of CKOs out there with
Read More Shared by Nick Milton March 12, 2020
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