Why it’s important to know the value KM will deliver

Favorite Why is it important to understand the business value of Knowledge Management? The answer is a simple one – if you understand the value, you understand how much you can justify investing. Image by creditscoregeek.com/ on Flickr A couple of days ago we discussed KM metrics, including the Impact (or value)

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Shared by Nick Milton August 8, 2019

The only metric that counts in KM

Favorite A recent article by Steve Denning throws light on the only KM metric that counts;  Impact. Image from wikimedia commons The article in Forbes, entitled “Why Agile Often Fails: No Agreed Metrics”, discusses the metrics systems used at Amazon, and compares them with those used when Denning was CKO

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Shared by Nick Milton August 6, 2019

How KM works in projects

Favorite Projects require their own KM Framework. Here’s one view of what this might look like.  Image from science.dodlive.mil “Knowledge Management for Teams and Projects” contains a bullet-point summary of how Knowledge Management should be applied in a project-based organisation, addressed to the three main stakeholder groupings of Project Manager,

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Shared by Nick Milton August 5, 2019