A Technology Broker and Management Company Specializing in KM Systems
Favorite Please find copied below a communication from BSI about the webinar earlier this week where we introduced ISO Management Systems standard 30401 – Knowledge Management, with a request to pass it on to other interested parties. You can find below links to the slides that were presented, and to
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Shared by Nick Milton October 12, 2018
Favorite Very often we hear people talking about the failure of KM as a discipline, and asking “Why hasn’t it caught on after all these years?” It’s an interesting question, but it’s the wrong question. It’s an interesting question, but it’s the wrong question. People asking the question are often
Read More Shared by Nick Milton October 12, 2018
Favorite In this video, Ed Hoffman – ex-CKO of NASA talks about the role of the CKO, and the role of KM in major projects. This is an audio interview – the pictures on the video are a loop of screenshots of the major projects knowledge hub – so you
Read More Shared by Nick Milton October 11, 2018
Favorite Sometimes learning after an event should be instantaneous, as in the “Tailboard AARs” used by fire crews. The Tailboard AAR is a term used by the Fire Service to describe a short Knowledge-sharing session (an After Action Review) that should happen immediately after activity, around the Tailboard of a fire
Read More Shared by Nick Milton October 10, 2018
Favorite Knowledge in an organisation often comes in 3 levels of authority – Must, Should and Could Copyright Knoco 2018 I am often asked “Does knowledge management have to be top-down, command and control? Should the company be telling people what to do and how to do it? Why can’t
Read More Shared by Nick Milton October 9, 2018
Favorite Just a reminder that the British Standards institute is holding an open webinar today at 2pm UK time to launch the new ISO KM standard. I am co-hosting the webinar, together with Ron Young and Judy Payne, and Julie Lataweic and Paul Lambert from BSI. We will cover Introdocution
Read More Shared by Nick Milton October 8, 2018
Favorite Another reprise from the archives – the idea of lessons being the “car parts” of knowledge This post is a combination of three ideas, to see if they come up with something new. Idea number 1 – the idea of an organisation as a knowledge factory, sparked by Lord
Read More Shared by Nick Milton October 5, 2018
Favorite Knowledge Management requires knowledge seeking and knowledge sharing. But why so much focus in internal processes on sharing and so little on seeking? Learning Happens by shareski, on Flickr One of the standard models for Knowledge Management in project environments is the idea of “Learning Before, During and After“.
Read More Shared by Nick Milton October 4, 2018
Favorite Knowledge management can be a strategic tool, but too often is used tactically. To add value, Knowledge Management must be strategic. However often its use is not strategic, but it seen as a low-level support activity; managing a generic resource, just as you might manage land or property or
Read More Shared by Nick Milton October 3, 2018
Favorite When estimating the potential value of Knowledge Management, perhaps we can start by looking at the cost of not knowing. It’s not always easy to put a value on knowledge, or on knowledge management. However it is easier to put a cost to the lack of knowledge, through asking
Read More Shared by Nick Milton October 2, 2018