Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center

Favorite This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk. Contact centers are using artificial intelligence (AI) and natural language processing (NLP) technologies to build a personalized customer experience and deliver effective self-service support through conversational bots. This is the first of a two-part

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Shared by AWS Machine Learning February 7, 2023

Build a water consumption forecasting solution for a water utility agency using Amazon Forecast

Favorite Amazon Forecast is a fully managed service that uses machine learning (ML) to generate highly accurate forecasts, without requiring any prior ML experience. Forecast is applicable in a wide variety of use cases, including estimating supply and demand for inventory management, travel demand forecasting, workforce planning, and computing cloud

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Shared by AWS Machine Learning January 31, 2023

Cohere brings language AI to Amazon SageMaker

Favorite This is a guest post by Sudip Roy, Manager of Technical Staff at Cohere. It’s an exciting day for the development community. Cohere’s state-of-the-art language AI is now available through Amazon SageMaker. This makes it easier for developers to deploy Cohere’s pre-trained generation language model to Amazon SageMaker, an

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Shared by AWS Machine Learning January 26, 2023