Favorite In today’s customer-centric business world, providing exceptional customer service is crucial for success. Contact centers play a vital role in shaping customer experiences, and analyzing post-call interactions can provide valuable insights to improve agent performance, identify areas for improvement, and enhance overall customer satisfaction. Amazon Web Services (AWS) has

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite Have you ever faced the challenge of obtaining high-quality data for fine-tuning your machine learning (ML) models? Generating synthetic data can provide a robust solution, especially when real-world data is scarce or sensitive. For instance, when developing a medical search engine, obtaining a large dataset of real user queries

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite This post is co-written with Jerry Henley, Hans Buchheim and Roy Gunter from Classworks. Classworks is an online teacher and student platform that includes academic screening, progress monitoring, and specially designed instruction for reading and math for grades K–12. Classworks’s unique ability to ingest student assessment data from various

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite This post is cowritten with Greg Benson, Aaron Kesler and David Dellsperger from SnapLogic. The landscape of enterprise application development is undergoing a seismic shift with the advent of generative AI. SnapLogic, a leader in generative integration and automation, has introduced the industry’s first low-code generative AI development platform,

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite Amazon Rekognition people pathing is a machine learning (ML)–based capability of Amazon Rekognition Video that users can use to understand where, when, and how each person is moving in a video. This capability can be used for multiple use cases, such as for understanding: Retail analytics – Customer flow

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite In this post, we set up an agent using Amazon Bedrock Agents to act as a software application builder assistant. Agentic workflows are a fresh new perspective in building dynamic and complex business use- case based workflows with the help of large language models (LLM) as their reasoning engine

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite Machine learning (ML) helps organizations to increase revenue, drive business growth, and reduce costs by optimizing core business functions such as supply and demand forecasting, customer churn prediction, credit risk scoring, pricing, predicting late shipments, and many others. Conventional ML development cycles take weeks to many months and requires

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite The AWS Generative AI Innovation Center (GenAIIC) is a team of AWS science and strategy experts who have deep knowledge of generative AI. They help AWS customers jumpstart their generative AI journey by building proofs of concept that use generative AI to bring business value. Since the inception of

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite Large language models (LLMs) are very large deep-learning models that are pre-trained on vast amounts of data. LLMs are incredibly flexible. One model can perform completely different tasks such as answering questions, summarizing documents, translating languages, and completing sentences. LLMs have the potential to revolutionize content creation and the

Read More
Shared by AWS Machine Learning October 26, 2024

Favorite This post is co-written with Lee Rehwinkel from Planview. Businesses today face numerous challenges in managing intricate projects and programs, deriving valuable insights from massive data volumes, and making timely decisions. These hurdles frequently lead to productivity bottlenecks for program managers and executives, hindering their ability to drive organizational

Read More
Shared by AWS Machine Learning October 26, 2024