Enhance your customer’s omnichannel experience with Amazon Bedrock and Amazon Lex

Favorite The rise of AI has opened new avenues for enhancing customer experiences across multiple channels. Technologies like natural language understanding (NLU) are employed to discern customer intents, facilitating efficient self-service actions. Automatic speech recognition (ASR) translates spoken words into text, enabling seamless voice interactions. With Amazon Lex bots, businesses

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Shared by AWS Machine Learning January 24, 2025

How Cato Networks uses Amazon Bedrock to transform free text search into structured GraphQL queries

Favorite This is a guest post authored by Asaf Fried, Daniel Pienica, Sergey Volkovich from Cato Networks. Cato Networks is a leading provider of secure access service edge (SASE), an enterprise networking and security unified cloud-centered service that converges SD-WAN, a cloud network, and security service edge (SSE) functions, including

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Shared by AWS Machine Learning January 23, 2025

Video security analysis for privileged access management using generative AI and Amazon Bedrock

Favorite Security teams in highly regulated industries like financial services often employ Privileged Access Management (PAM) systems to secure, manage, and monitor the use of privileged access across their critical IT infrastructure. Security and compliance regulations require that security teams audit the actions performed by systems administrators using privileged credentials.

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Shared by AWS Machine Learning January 23, 2025

Solve forecasting challenges for the retail and CPG industry using Amazon SageMaker Canvas

Favorite Businesses today deal with a reality that is increasingly complex and volatile. Companies across retail, manufacturing, healthcare, and other sectors face pressing challenges in accurate planning and forecasting. Predicting future inventory needs, setting achievable strategic goals, and budgeting effectively involve grappling with ever-changing consumer demand and global market forces.

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Shared by AWS Machine Learning January 22, 2025

How Kyndryl integrated ServiceNow and Amazon Q Business

Favorite This post is co-written with Sujith R Pillai from Kyndryl. In this post, we show you how Kyndryl, an AWS Premier Tier Services Partner and IT infrastructure services provider that designs, builds, manages, and modernizes complex, mission-critical information systems, integrated Amazon Q Business with ServiceNow in a few simple

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Shared by AWS Machine Learning January 17, 2025