A Technology Broker and Management Company Specializing in KM Systems
Favorite When KM implementation is over, the KM team still has a job of work to do Implementing Knowledge Management is a long project of culture change, and the introduction of a new management framework (roles, processes, technologies, governance). The Knowledge Management team’s initial role is to design and introduce
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Shared by Nick Milton March 20, 2019
Favorite If you outsource knowledge work, make sure the contract requires the contractor to have KM in place. Contractors review plans, by US Army Corps of Engineers, on Flickr A few years ago I was running a multi-day lessons capture event with a company that had recently commissioned construction of
Read More Shared by Nick Milton March 19, 2019
Favorite The “Designing Buildings” wiki is a nice example of managed industry knowledge The Designing Buildings Wiki, pictured below and explained above, is a wiki for the construction industry. It is active – with 5 million users, 14 million page views per year, and plenty of new edits and content added
Read More Shared by Nick Milton March 18, 2019
Favorite A common question when implementing Knowledge Management – should your KM team leader, or CKO, be an internal appointment, or should you look externally to fill the role? There are advantages and disadvantages to both options, as I explain below. Internal appointment As we have often said, Knowledge Management is a
Read More Shared by Nick Milton March 15, 2019
Favorite In the early stages of Knowledge Management – even when you are still drafting the Strategy – you may need to deliver a “Proof of Concept” exercise. Proof of?, a photo by katmeresin on Flickr. This is a small intervention with a Knowledge Management tool or process, just so
Read More Shared by Nick Milton March 14, 2019
Favorite If Knowledge Management is “all about people”, then the best skills for a knowledge manager are people skills. I was reading a Linked-in discussion recently on the skills and qualifications (other than KM skills) that a Knowledge Manager should have. Some people said “Library and information skills” Some people
Read More Shared by Nick Milton March 12, 2019
Favorite Here are some interesting videos from Interpol on their approach (Project Stadia) to develop and share lessons and good practices on Event Security. As this site explains “With our global network of experts, INTERPOL is ideally placed to serve as a centralized hub for research, design, planning, coordination and
Read More Shared by Nick Milton March 11, 2019
Favorite This post is a reprise from May, 2009 – nearly 10 years ago. I thought it was worth digging it out again as there are some interesting ideas in here. Lewis & Clark, a photo by Timothy Tolle on Flickr. It’s an illustration of how Knowledge matures over time,
Read More Shared by Nick Milton March 7, 2019
Favorite There are three common styles of knowledge flow that you can see in organisations. We can call them centre-out, out and in, and multiflow. In our picture here, the red dots are the central group of experts, the white dots are the knowledge users or knowledge workers, and the
Read More Shared by Nick Milton March 6, 2019
Favorite Knowledge has a half-life, and therefore an expiry date. This is the intriguing premise behind a new book by Sam Arbesman, called “the half life of facts”. The book, described in the video below, focuses primarily on academic facts and on science, and finds a half-life of 44 years,
Read More Shared by Nick Milton March 5, 2019