Favorite An analysis of searches and queries can tell you a lot about the knowledge topics which are of the greatest value in your organisation. Analysing patterns of searches helps you to identify the emergent knowledge topics, the knowledge gaps, and the “hot potatoes” in your organisation, your community, or

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Shared by Nick Milton September 11, 2018

Favorite Please note that the British Standards institute is holding an open webinar on October 8th to launch the new ISO KM standard. I am co-hosting the webinar, together with Ron Young and Judy Payne. We will cover Why an international, principles-led, KM standard was needed  The new standard’s requirements 

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Shared by Nick Milton September 10, 2018

Favorite Acquaintance requires experience, but KM can accelerate the gaining of experience Image from Internet Archive on Flickr If someone asked you “do you know Nick Milton”, what would you answer? You might say “I know the name”, or you might say “I have read his blog”, but the chances

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Shared by Nick Milton September 10, 2018

Favorite The “just culture” is a midpoint between a Blame culture, and a culture of hiding failures. But how does it work? Any organisation that aspires to learn, and to gather knowledge, must be able to learn from mistakes and failures. However this is a difficult thing to do, especially

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Shared by Nick Milton August 30, 2018

Favorite An example from Schlumberger shows us how selecting KM technology should be done. image from wikimedia commons At the KMUK conference a few years ago, Alan Boulter introduced us to the Schlumberger approach to selecting Knowledge Management technology. This is a very straightforward contracts to the common “gadget-store pick

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Shared by Nick Milton August 29, 2018

Favorite Can Safety Management be a good analogue for KM? In many ways, Safety Management is a good analogue to Knowledge management. Vintage safety poster from public domain images Both are management systems for dealing with intangibles. Both are leaps in thinking from treating safety/knowledge as something personal, to treating

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Shared by Nick Milton August 28, 2018

Favorite Here is a recording I gave of a talk to ISKO in Singapore, on the topic of “Selling KM” Courtesy of Patrick Lambe ISKO SG Nick Milton How to Sell Knowledge Management from Patrick Lambe on Vimeo. View Original Source (nickmilton.com) Here.

Favorite A lurker within the massively collaborative Polymath project explains the benefit he received. Lurking Cat, by Filip Maljkovic, on Flickr The Polymath Project is a collaboration among mathematicians to solve important and difficult mathematical problems by coordinating many mathematicians to communicate with each other. The project uses a blog,

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Shared by Nick Milton August 23, 2018

Favorite Here’s another reprieve from the archives – 50 ways to wreck your KM strategy When I wrote “Designing a successful KM strategy” with Stephanie Barnes, we originally included a final chapter on “how to wreck your strategy” – a list of 50 things not to do (similar to the chapter on

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Shared by Nick Milton August 22, 2018

Favorite There should be no difference to learning from success and failure. Kipling wrote, in “If” –  “if you can meet with triumph and disaster, and treat those two impostors just the same..”.  As knowledge managers we try to collect lessons from projects which have been triumphs and projects which

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Shared by Nick Milton August 21, 2018