A Technology Broker and Management Company Specializing in KM Systems
Favorite There can come a time when the therapeutic benefits of Knowledge Management can outweigh the commercial benefits. One of the spin-off benefits of Knowledge Management is the culture change it can bring with it. Facilitated dialogue-based processes such as after action review, peer assist, retrospect etc are all themselves
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Shared by Nick Milton February 23, 2018
Favorite Here’s a great Boston Square which looks at the four barriers to KM in a generic way. It looks at the unwillingness and the inability that can affect both the knowledge supplier, and the knowledge user. Any combination of these is a block to Knowledge management. The Supplier is Unwilling to
Read More Shared by Nick Milton February 22, 2018
Favorite Many of us are used to holding knowledge capture events at the end of a project. There is also merit in repeating this exercise one year (or more) later. Imagine a project that designs and builds something – a factory, for example, or a toll bridge, or a block
Read More Shared by Nick Milton February 21, 2018
Favorite There is often an assumption that storing project files equates to managing knowledge on behalf of future projects. This is wrong, and here’s why. For example, see this video from the USACE Knowledge Management program says “if you digitise your paper files, throw in some metadata tagging, and use our
Read More Shared by Nick Milton February 20, 2018
Favorite This a a reprise of a post from 5 years ago, describing a useful matrux for plotting your strategic knowledge topics. I first described this matrix in this article in KM review in 2007, as a tool which can be useful in developing your KM strategy. This Boston Square-style
Read More Shared by Nick Milton February 19, 2018
Favorite Experts and beginners behave differently in Knowledge Management systems. Here’s why. Great Meadows Fishing Day by U. S. Fish and Wildlife Service, on Flickr Confucius said “Shall I tell you what true knowledge is? When you know, to know that you know, and when you do not know, to
Read More Shared by Nick Milton February 16, 2018
Favorite For some projects, knowledge is their most important deliverable, but how is that deliverable defined? We are used to thinking of knowledge as an input for a project, but it is often an output as well. Projects can learn new things, and can create new knowledge for an organisation.
Read More Shared by Nick Milton February 15, 2018
Favorite KM Pilots are a key step in agile KM implementation, but how many pilots do you run? Knowledge Management pilot projects are a core componment of KM implementation. As we explained last month, a pilot project uses KM to solve a business problem in order to test and demonstrate
Read More Shared by Nick Milton February 14, 2018
Favorite There is a well known saying; “Good, Fast, Cheap – pick any two.” It’s wrong. Good Fast Cheap by CEA+ on Flickr The idea behind this saying is that there is a certain amount of work to be done to deliver a task, service or product, and that work
Read More Shared by Nick Milton February 13, 2018
Favorite The Connect and Collect approaches in KM are like the left leg and the right leg- you need to use both. image from PublicDomain Pictures I was working with a client last week who is very interested and enthused about the use of Knowledge Management Processes to drive conversations
Read More Shared by Nick Milton February 12, 2018