A Technology Broker and Management Company Specializing in KM Systems
Favorite There are 6 ways in which an organisation can acquire new knowledge Davenport and Prusak (that classic of the genre, first published in 1998). give six ways of knowledge creation within a company (and by creation, they don’t necessarily mean “creation from nothing” – they mean acquiring that knowledge in-house). There
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Shared by Nick Milton February 1, 2018
Favorite One of the ways in which KM adds value is through helping poeple do work faster and better. Here is a story of howAccenture estimated that value. Accenture make documented knowledge available to their staff through a portal known as KX. IN order to estimate the value delivered through KM
Read More Shared by Nick Milton January 31, 2018
Favorite Knowledge has a half-life, and that half-life is getting shorter every year. When John Browne was CEO at BP, he talked about “the shrinking half-life of ideas”. This always struck me as a very interesting concept; one which was fundamental to Browne’s approach to corporate KM. I have since found that
Read More Shared by Nick Milton January 30, 2018
Favorite We are used to seeing pictures of knowledge cycles, but there is one cycle you never see, and it’s very important. You can find very many versions of the knowledge cycle, and they all seem to work the same way. They start with “Create” or “Capture”, and progress through
Read More Shared by Nick Milton January 29, 2018
Favorite Can we use the term “knowledge sharing” as better replacement for the term “Knowledge Management? There are two good reasons not to do so. image from Wikimedia Commons The terminology debate continues to rumble on in the KM world, with many people preferring the term “knowledge sharing” over the
Read More Shared by Nick Milton January 26, 2018
Favorite Knowledge Management pilot projects are a crucial part of any KM implementation. But how do you select a good pilot? A KM pilot project is
Read More Shared by Nick Milton January 25, 2018
Favorite “Bots need humans as much as humans need bots”. Great discussion on leadership role and ongoing tactics of developing the human component of your future/present workforce in the age of digital/robotic intelligence. Panelists include: Rick Ambrose, EVP Space, Lockheed Martin; Ellyn Shook, Chief Leadership and HR Officer, Accenture; John Donovan, CEO AT&T
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Shared by Friends of Mayor Densmore January 24, 2018
Favorite The Army talk about building up lessons through Observations and Insights. But what do these terms mean? Lesson learning is one area where Industry can learn from the Military. Military lesson learning can be literally a matter of life and death, so lesson learning is well developed and well
Read More Shared by Nick Milton January 24, 2018
Favorite Here is a case study of one organisation – the BBC – learning from experience. The Olympics is was a massive event, on a scale that is unprecedented in peacetime. It’s the biggest project a country will ever undertake, other than a war. I have already blogged about the
Read More Shared by Nick Milton January 23, 2018
Favorite What makes a group of people into a Community of Practice? Recently I read a document which asserted that the employees within an organisation are naturally a community of practice, because they all work together in service of the same organisational goal. That immediately struck me as wrong, but why
Read More Shared by Nick Milton January 22, 2018