Implement live customer service chat with two-way translation, using Amazon Connect and Amazon Translate

Favorite Many businesses support customers across multiple countries and ethnic communities, and therefore need to provide customer service in a wide variety of local languages. It’s hard to consistently staff contact centers with agents with different language proficiencies. During periods of high call volumes, callers often must wait on hold

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Shared by AWS Machine Learning May 21, 2021

Finding any Cartier watch in under 3 seconds

Favorite Cartier is legendary in the world of luxury — a name that is synonymous with iconic jewelry and watches, timeless design,  savoir-faire and exceptional customer service.  Maison Cartier’s collection dates back to the opening of Louis-François Cartier’s very first Paris workshop in 1847. And with over 174 years of

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Shared by Google AI Technology May 21, 2021

11 ways we're innovating with AI

Favorite AI is integral to so much of the work we do at Google. Fundamental advances in computing are helping us confront some of the greatest challenges of this century, like climate change. Meanwhile, AI is also powering updates across our products, including Search, Maps and Photos — demonstrating how machine

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Shared by Google AI Technology May 20, 2021

Amazon Lookout for Vision Accelerator Proof of Concept (PoC) Kit

Favorite Amazon Lookout for Vision is a machine learning service that spots defects and anomalies in visual representations using computer vision. With Amazon Lookout for Vision, manufacturing companies can increase quality and reduce operational costs by quickly identifying differences in images of objects at scale. Basler and Amazon Lookout for Vision

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Shared by AWS Machine Learning May 19, 2021

Tackling tuberculosis screening with AI

Favorite Today we’re sharing new AI research that aims to improve screening for one of the top causes of death worldwide: tuberculosis (TB). TB infects 10 million people per year and disproportionately affects people in low-to-middle-income countries. Diagnosing TB early is difficult because its symptoms can mimic those of common

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Shared by Google AI Technology May 18, 2021

Using AI to help find answers to common skin conditions

Favorite Artificial intelligence (AI) has the potential to help clinicians care for patients and treat disease — from improving the screening process for breast cancer to helping detect tuberculosis more efficiently. When we combine these advances in AI with other technologies, like smartphone cameras, we can unlock new ways for

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Shared by Google AI Technology May 18, 2021