Why simple rules are important in KM

How do Simple Rules help share or prompt knowledge in a complex world? Image from wikimedia commons Donald Sull and Kathleen Eisenhardt’s book “Simple Rules: How to Thrive in a Complex World” describes the development of what we might call heuristics, or “rules of thumb” as simple ways to guide

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Shared by Nick Milton September 2, 2020

The importance of "rules of thumb" in Knowledge Management

Heuristics, or “rules of thumb” are how many decisions get made. Here’s how KM can support this. N44 rule of thumb by Timothy Valentine on Flickr In the seminal book “Working Knowledge”, Larry Prusak and Tom Davenport take a wise and insightful overview of the whole topic of Knowledge as

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Shared by Nick Milton May 27, 2020