A Technology Broker and Management Company Specializing in KM Systems
Favorite The organisation, findability and access to documents is part of KM, but by no means all. There is a strong tradition of document management within the KM field, and this is a very good thing. Some of an organisation’s knowledge will be held within documents (although some would argue
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Shared by Nick Milton July 11, 2019
Favorite The difference between knowledge and information can be summed up in this phrase. Do you know the saying “I am better informed, but none the wiser? It effectively means “I have extra information but do not know what it means nor what to do with it”. The phrase has
Read More Shared by Nick Milton May 22, 2019
Favorite One of the arguments against the term “Knowledge Management” is that knowledge is an intangible and cannot be managed, therefore “Knowledge Management” is an oxymoron Photo from FlickrIt wasn’t Einstein that said this quote, it was William Bruce Cameron in 1963, but its still a good quote The argument is
Read More Shared by Nick Milton May 17, 2019
Favorite This blog post is a reprise and a rewrite of one I have posted before, and which always drives comment and discussion, but is worth revisiting for a newer audience. It covers the difference between Knowledge and Information – that perennial topic of debate – and therefore the difference
Read More Shared by Nick Milton March 21, 2019
Favorite Acquaintance requires experience, but KM can accelerate the gaining of experience Image from Internet Archive on Flickr If someone asked you “do you know Nick Milton”, what would you answer? You might say “I know the name”, or you might say “I have read his blog”, but the chances
Read More Shared by Nick Milton September 10, 2018
Favorite A simple but effective definition of KM I was moved to reprise this video, from 2009, in which I offered a simple definition of KM, because I was very pleased to see the same definition appearing in a speech this week by by Director Dr Haji Mohd Zamri bin
Read More Shared by Nick Milton August 20, 2018
Favorite The relationship between knowledge and information has always been problematical. Here is a new way to look at it. The Data/Information/Knowledge/Wisdom pyramid is a very common diagram in the KM world, but despite its ubiquity and simplicity it has many problems: It implies that each class can be turned
Read More Shared by Nick Milton June 12, 2018
Favorite I have often used this story as a way to distinguish knowledge and information, but here are a few more points: map courtesy of NASA I like to illustrate the difference between Information and Knowledge, with a story or an example. Let’s take the example of a geological map
Read More Shared by Nick Milton March 27, 2018
Favorite Can we use the term “knowledge sharing” as better replacement for the term “Knowledge Management? There are two good reasons not to do so. image from Wikimedia Commons The terminology debate continues to rumble on in the KM world, with many people preferring the term “knowledge sharing” over the
Read More Shared by Nick Milton January 26, 2018
Favorite The Army talk about building up lessons through Observations and Insights. But what do these terms mean? Lesson learning is one area where Industry can learn from the Military. Military lesson learning can be literally a matter of life and death, so lesson learning is well developed and well
Read More Shared by Nick Milton January 24, 2018