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Expectation, metrics, rewards, support – the KM Governance quartet

Favorite Four elements make up Knowledge Management Governance. Expectations, metrics, rewards and support. Governance in the cloud, by Blue Coat Photos, on Flickr Governance is often the missing element in Knowledge Management, and although it is one of the four legs on the KM table, it is the one that

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Shared by Nick Milton August 4, 2017

Do your KM metrics cover seeking and using as well as sharing?

Favorite When it comes to determining Knowledge Management Metrics, make sure you cover the Demand side as well as the Supply side.  Image from wikimedia commons The most difficult aspect of Knowledge Management to address is re-use, and yet re-use of knowledge is the whole point of KM. All of

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Shared by Nick Milton June 2, 2017

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