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Enhance call center efficiency using batch inference for transcript summarization with Amazon Bedrock

Favorite Today, we are excited to announce general availability of batch inference for Amazon Bedrock. This new feature enables organizations to process large volumes of data when interacting with foundation models (FMs), addressing a critical need in various industries, including call center operations. Call center transcript summarization has become an

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Shared by AWS Machine Learning August 22, 2024

Unlock the power of structured data for enterprises using natural language with Amazon Q Business

Favorite One of the most common applications of generative artificial intelligence (AI) and large language models (LLMs) in an enterprise environment is answering questions based on the enterprise’s knowledge corpus. Pre-trained foundation models (FMs) excel at natural language understanding (NLU) tasks, including summarization, text generation, and question answering across a

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Shared by AWS Machine Learning August 21, 2024

Mark Collier: Voices of the Open Source AI Definition

Favorite The Open Source Initiative (OSI) is running a blog series to introduce some of the people who have been actively involved in the Open Source AI Definition (OSAID) co-design process. The co-design methodology allows for the integration of diverging perspectives into one just, cohesive and feasible standard. Support and

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Shared by voicesofopensource August 16, 2024

Perform generative AI-powered data prep and no-code ML over any size of data using Amazon SageMaker Canvas

Favorite Amazon SageMaker Canvas now empowers enterprises to harness the full potential of their data by enabling support of petabyte-scale datasets. Starting today, you can interactively prepare large datasets, create end-to-end data flows, and invoke automated machine learning (AutoML) experiments on petabytes of data—a substantial leap from the previous 5

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Shared by AWS Machine Learning August 15, 2024

Derive generative AI-powered insights from ServiceNow with Amazon Q Business

Favorite Effective customer support, project management, and knowledge management are critical aspects of providing efficient customer relationship management. ServiceNow is a platform for incident tracking, knowledge management, and project management functions for software projects and has become an indispensable part of many organizations’ workflows to ensure success of the customer

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Shared by AWS Machine Learning August 14, 2024