Favorite New trends are shaping the credit card industry as shopping habits have rapidly evolved over the last 18 months. The pandemic has accelerated the move away from cash towards cards. Card issuers are transforming their products to better serve cardmembers through innovations such as contactless payments and mobile wallet.
Favorite As you plan your new Amazon Lex application, the following conversation design best practices can help your team succeed in creating a great customer experience. In our previous post, we discussed how to create the foundation for good conversation design. We explored the business value of good conversational design
Favorite Amazon SageMaker is a fully managed service that enables developers and data scientists to quickly and easily build, train, and deploy machine learning (ML) models at any scale. Typically, you can use the pre-built and optimized training and inference containers that have been optimized for AWS hardware. Although those
Favorite The ability to predict that a particular customer is at a high risk of churning, while there is still time to do something about it, represents a huge potential revenue source for every online business. Depending on the industry and business objective, the problem statement can be multi-layered. The
Favorite Fraud teams need a secure, fast, and flexible transaction fraud detection solution to combat global fraudsters. Unlike many solutions on the market, Amazon Fraud Detector allows you to tailor your fraud detection efforts specifically to your data and business challenge while also bringing the latest in fraud detection machine
Favorite The SECI model relies on the terms Explicit and Tacit. If these terms are poorly understood, does the model still hold? I suggest an alternative model here. I blogged recently about the terms Tacit and Explicit, and how the understanding and interpretation of what these terms mean varies significantly
Favorite My life has always involved centering the voices of those historically marginalized in order to foster equitable communities. Growing up, I lived in a small suburb just outside of Cleveland, Ohio and I was fortunate enough to attend Laurel School, an all-girls school focused on encouraging young women to
Favorite In Part 1 of this series, we showed how to build a brand detection solution using Amazon SageMaker Ground Truth and Amazon Rekognition Custom Labels. The solution was built on a serverless architecture with a custom user interface to identify a company brand or logo from video content and
Favorite AWS customers are increasingly using computer vision (CV) models on large input payloads that can take a few minutes of processing time. For example, space technology companies work with a stream of high-resolution satellite imagery to detect particular objects of interest. Similarly, healthcare companies process high-resolution biomedical images or
Favorite From application forms, to identity documents, recent utility bills, and bank statements, many business processes today still rely on exchanging and analyzing human-readable documents—particularly in industries like financial services and law. In this post, we show how you can use Amazon SageMaker, an end-to-end platform for machine learning (ML),