Favorite We believe generative artificial intelligence (AI) has the potential to transform virtually every customer experience. To make this possible, we’re rapidly innovating to provide the most comprehensive set of capabilities across the three layers of the generative AI stack. This includes the bottom layer with infrastructure to train Large
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Shared by AWS Machine Learning May 1, 2024
Favorite In the fast-paced world of customer service, efficiency and accuracy are paramount. After each call, contact center agents often spend up to a third of the total call time summarizing the customer conversation. Additionally, manual summarization can lead to inconsistencies in the style and level of detail due to
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Shared by AWS Machine Learning May 1, 2024
Favorite As of April 30, 2024 Amazon Q Business is generally available. Amazon Q Business is a conversational assistant powered by generative artificial intelligence (AI) that enhances workforce productivity by answering questions and completing tasks based on information in your enterprise systems. Your employees can access enterprise content securely and
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Shared by AWS Machine Learning May 1, 2024
Favorite This is a guest post by Mark McQuade, Malikeh Ehghaghi, and Shamane Siri from Arcee. In recent years, large language models (LLMs) have gained attention for their effectiveness, leading various industries to adapt general LLMs to their data for improved results, making efficient training and hardware availability crucial. At
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Shared by AWS Machine Learning April 30, 2024
Favorite This blog post is co-written with Pradeep Prabhakaran from Cohere. Today, we are excited to announce that Cohere Command R and R+ foundation models are available through Amazon SageMaker JumpStart to deploy and run inference. Command R/R+ are the state-of-the-art retrieval augmented generation (RAG)-optimized models designed to tackle enterprise-grade workloads. In
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Shared by AWS Machine Learning April 30, 2024
Favorite This is a guest post co-authored with Ville Tuulos (Co-founder and CEO) and Eddie Mattia (Data Scientist) of Outerbounds. To build a production-grade AI system today (for example, to do multilingual sentiment analysis of customer support conversations), what are the primary technical challenges? Historically, natural language processing (NLP) would
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Shared by AWS Machine Learning April 30, 2024
Favorite For National Small Business Week, we’re spotlighting Prados Beauty founder and CEO Cece Meadows. View Original Source (blog.google/technology/ai/) Here.
Favorite New draft of the Open Source AI Definition v.0.0.8 is live! The draft is ready for feedback. The changelog: incorporated feedback from legal review in Gothenburg and 0.0.7 transformed Data transparency to Data information following feedback from the separated the Out of scope section to a FAQ document 18
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Shared by voicesofopensource April 29, 2024
Favorite At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG). In previous posts, we covered new capabilities
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Shared by AWS Machine Learning April 27, 2024
Favorite Today, we are excited to announce that the DBRX model, an open, general-purpose large language model (LLM) developed by Databricks, is available for customers through Amazon SageMaker JumpStart to deploy with one click for running inference. The DBRX LLM employs a fine-grained mixture-of-experts (MoE) architecture, pre-trained on 12 trillion
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Shared by AWS Machine Learning April 27, 2024