When Knowledge Retention becomes a national issue

Favorite You know how we, as knowledge managers, have been warning about the risk of retirement knowledge loss for decades? Finally people high up are taking notice. Here is a paragraph from the 2016/17 report from the Public Commisioner of Western Australia. As a result of the reforms announced by

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Shared by Nick Milton September 27, 2017

First Android Malware Found Exploiting Dirty COW Linux Flaw to Gain Root Privileges – https://t.co/q2gdGTZdw6

Favorite First Android Malware Found Exploiting Dirty COW Linux Flaw to Gain Root Privileges – http://thehackernews.com/2017/09/dirty-cow-android-malware.html (RSS generated with FetchRss)

Knowledge and awareness – test your skills

Favorite Here is a great little test for you I have blogged several times about Knowledge and Cognitive Bias, and how we need to acknowledge the deficiencies of the human brain within our Knowledge Management approaches. Here is a great little test to see how well your brain works as

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Shared by Nick Milton September 26, 2017

Sites don’t build communities; communities build sites

Favorite It takes more than a SharePoint site to build a Community of Practice. Image from wikimedia commons Not for the first time, we recently ran a Knowledge Management  Assessment for an organisaton which claimed to “have lots of communities of practice”. When we pressed her a little more to find

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Shared by Nick Milton September 25, 2017

Quantified value stories in KM – numbers 115, 116 and 117

Favorite As part of our series of stories and examples of quantified value from KM, please find below three examples from a 2015 article in the UAE National, entitled “Knowledge management is power for companies” An example of KM in action is the case of El Paso Corporation – a

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Shared by Nick Milton September 22, 2017

Platform/OS independent, as it should be. https://t.co/c46gJqgOcd

Favorite Platform/OS independent, as it should be. https://twitter.com/Google/status/910561444252602368 (RSS generated with FetchRss)

The Truth About AI in Customer Service by @nickfrancis via @helpscout https://t.co/ihx0Al30J6

Favorite The Truth About AI in Customer Service by @nickfrancis via @helpscout https://www.helpscout.net/blog/ai-customer-service/ (RSS generated with FetchRss)

Looking for ways to transcribe meeting minutes… https://t.co/SIJQwHLOW5

Favorite Looking for ways to transcribe meeting minutes… http://whatsnext.nuance.com/in-the-labs/speech-recognition-transcribes-meetings/ (RSS generated with FetchRss)

Collecting documents is not the same as managing knowledge, said King Solomon

Favorite The endless accumulation of reports is not necessarily a helpful thing in Knowledge Management. Image from wikimedia commons This issue was recognised thousands of years ago by one of the reputedly wisest men in history – King Solomon – revered as a prophet, King and Wise Man by all

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Shared by Nick Milton September 21, 2017

The Replicant: Inside the Dark Future of Blade Runner 2049 https://t.co/FlS9YnLWYb

Favorite The Replicant: Inside the Dark Future of Blade Runner 2049 https://www.wired.com/2017/09/behind-the-scenes-blade-runner-2049-sequel/ (RSS generated with FetchRss)