A Technology Broker and Management Company Specializing in KM Systems
Favorite “How can you implement a common approach to Knowledge Management, in a globally diverse company? How much of a Knowledge Management framework needs to be consistent around the globe, and how much can you vary on a local basis? The answer is that you select certain global commonalities, but
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Shared by Nick Milton May 16, 2018
Favorite This is a story about the Winners’ Curse – the observation that Leaders make poor Learners, often because they are unwilling to let go of the knowledge that made them leaders in the first place. The story is taken from the excellent book Profiles in Folly. The Wright brothers are
Read More Shared by Nick Milton May 15, 2018
Favorite Should you optimise your knowledge base for search or for browse? Answer to an online question. I received the comment below on my blog post on “Knowledge documents vs project documents“. “I found this a helpful blog. I am working on the implementation of a matter management system within
Read More Shared by Nick Milton May 15, 2018
Favorite Innovation has a recipe. Here is how it works It’s tempting to think of innovation as a “flash of inspiration” – a blinding idea – a lightbulb going off. However – counterintuitively – many of the most innovative and imaginative teams and companies use a structured and deliberate process
Read More Shared by Nick Milton May 14, 2018
Favorite What is the role of a knowledge auditor, and what is knowledge auditing? Every so often, a company may hold a knowledge audit. The objective of the audit is to look at the knowledge within the company, and see whether it is being properly managed. The purpose of the
Read More Shared by Nick Milton May 11, 2018
Favorite Fluor, the construction company, use the month of Knowvember” as an opportunity to publicise KM internally. Fluor are an international engineering and construction company, who have been applying a Knowledge management approach, based primarily on Communities of Practice, for nearly 20 years. And with a long-running program such as
Read More Shared by Nick Milton May 10, 2018
Favorite Lesson Management is a core component of Lesson Learning. Here are the story of how this capability was developed in Australian emergency services. This comes from the recent issue of the Australian Journal of Emergency Management, where Heather Stuart and Mark Thomason describe how Lesson Management was first recognised
Read More Shared by Nick Milton May 9, 2018
Favorite Here is a new and interesting approach to cross-office knowledge sharing; the Reminder meetings. delegates at KAConnect Last week I was speaking at the excellent KAConnect conference in San Francisco – a meeting of people from the Architecture and Engineering industry, many of them users of the Synthesis Intranet
Read More Shared by Nick Milton May 8, 2018
Favorite Among many interesting discussions at the KAConnect 2018 conference was one on selecting KM pilots focused on reducing the cost of non-quality. Participants at KA connect 2018 The conversation was, as many KM conversations are, about Value. The annual KAConnect conference is for the Architecture and Engineering community, and
Read More Shared by Nick Milton May 7, 2018
Favorite Courtesy of Andrew Trickett, from Arup, here are 6 Ps that knowledge champions and knowledge managers must demonstrate Knowledge champions are an important part of many KM programs, extending the reach and influence of the KM team and acting as ambassadors for, and facilitators of, KM in their part
Read More Shared by Nick Milton May 4, 2018