Favorite As air travel starts to pick up in many parts of the world, digitization continues to transform the aviation industry. Airlines are working to reduce the number of touchpoints at the airport. Best practices have been implemented to minimize the number of physical interactions between employees and travelers. As
Favorite Implementing an effective fraud prevention system is one of the top priorities for businesses that operate online web or mobile platforms. Businesses report millions of dollars of lost revenue each year due to fraud. Platform abuse and fraud prevention largely remain reactive, and is achieved by studying the profile
Favorite Retailers want to stay engaged with their customers as they move seamlessly between digital channels and physical storefronts. By delivering personalized and consistent experiences across a range of retail touchpoints, companies can drive brand loyalty. Customers contact retailers’ customer support for reasons such as checking order status, updating shipping
Favorite Mobile service providers manage a high volume of customer service calls daily. Rapidly evolving network technology and device innovations are shaping customer expectations. Delighting callers with a quick interaction is core to a successful customer experience strategy. Mobile subscribers contact customer support for several reasons such as requesting a
Favorite This is a guest post written by Gergely Kadi, Senior Systems Engineer and Martin Petraschek-Stummer, Senior Data Engineer at TourRadar. TourRadar is a travel marketplace to connect people to life-enriching travel experiences. When it was launched, TourRadar only offered tours and content in English. As the company grew, we
Favorite When I reflect on the past two decades of computer science research, few things inspire me more than the remarkable progress we’ve seen in the field of artificial intelligence. In 2001, some colleagues sitting just a few feet away from me at Google realized they could use an obscure
Favorite SageMaker Projects give organizations the ability to easily setup and standardize developer environments for data scientists and CI/CD systems for MLOps Engineers. With SageMaker Projects, MLOps engineers or organization admins can define templates which bootstrap the ML Workflow with source version control, automated ML Pipelines, and a set of
Favorite Amazon Polly is a service that turns text into natural-sounding speech, using dozens of voices in more than 30 languages. You can use it for all sorts of applications, ranging from talking animated avatars, to lifelike virtual agents that answer customer support requests, to automated newscasters reading stories aloud.
Favorite Amazon SageMaker is a fully managed service that provides every machine learning (ML) developer and data scientist the ability to build, train, and deploy ML models at scale. Amazon SageMaker Studio is a web-based, integrated development environment (IDE) for ML. Amazon SageMaker Studio provides all the tools you need
Favorite One of the main challenges in a machine learning (ML) project implementation is the variety and high number of development artifacts and tools used. This includes code in notebooks, modules for data processing and transformation, environment configuration, inference pipeline, and orchestration code. In production workloads, the ML model created