A Technology Broker and Management Company Specializing in KM Systems
Favorite Today, we’re launching the Amazon Lex automated chatbot designer (preview), which reduces the time and effort it takes for customers to design a chatbot by automating the process using existing conversation transcripts. Amazon Lex helps you build, test, and deploy chatbots and virtual assistants on contact center services (such
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Shared by AWS Machine Learning December 2, 2021
Favorite Unstructured data belonging to enterprises continues to grow, making it a challenge for customers and employees to get the information they need. Amazon Kendra is a highly accurate intelligent search service powered by machine learning (ML). It helps you easily find the content you’re looking for, even when it’s
Read More Shared by AWS Machine Learning December 2, 2021
Favorite Amazon Kendra customers can now enrich document metadata and content during the document ingestion process using custom document enrichment (CDE). Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra reimagines search for your websites and applications so your employees and customers can easily find
Read More Shared by AWS Machine Learning December 2, 2021
Favorite At re:Invent 2021, AWS announced several new Amazon SageMaker features that make machine learning (ML) accessible to new types of users while continuing to increase performance and reduce cost for data scientists and ML experts. In this post, we provide a summary of these announcements, along with resources for
Read More Shared by AWS Machine Learning December 2, 2021
Favorite Cresta Intelligence, a California-based AI startup, makes businesses radically more productive by using Expertise AI to help sales and service teams unlock their full potential. Cresta is bringing together world-renowned AI thought-leaders, engineers, and investors to create a real-time coaching and management solution that transforms sales and increases service
Read More Shared by AWS Machine Learning December 2, 2021
Favorite Creating efficiencies in your business is at the top of your list. You want your employees to be more productive, have them focus on high impact tasks, or find ways to implement better processes to improve the outcomes to your customers. There are various ways to solve this problem,
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Favorite Google has spent over twenty years helping to make information accessible and useful in more than 150 languages. And our work is definitely not done, because the internet changes so quickly. About 15% of searches we see are entirely new every day. And when it comes to other types
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Shared by Google AI Technology November 30, 2021
Favorite Today, we’re excited to announce the launch of personalized recommenders in Amazon Personalize that are optimized for retail and media and entertainment, making it even easier to personalize your websites, apps, and marketing campaigns. With this launch, we have drawn on Amazon’s rich experience creating unique personalized user experiences
Read More Shared by AWS Machine Learning November 29, 2021
Favorite Today, we’re excited to announce intelligent user segmentation powered by machine learning (ML) in Amazon Personalize, a new way to deliver personalized experiences to your users and run more effective campaigns through your marketing channels. Traditionally, user segmentation depends on demographic or psychographic information to sort users into predefined
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Favorite This is a blog post I repeat every 5 years or so, my summary of Top 7 success factors for implementing Knowledge Management. There are more than 7, of course (see the knowledge manager’s handbook for details), but these are some of the most fundamental recommendations. Many if not
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Shared by Nick Milton November 29, 2021