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Enhance Amazon Connect and Lex with generative AI capabilities

Favorite Effective self-service options are becoming increasingly critical for contact centers, but implementing them well presents unique challenges. Amazon Lex provides your Amazon Connect contact center with chatbot functionalities such as automatic speech recognition (ASR) and natural language understanding (NLU) capabilities through voice and text channels. The bot takes natural

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Shared by AWS Machine Learning February 14, 2024

Learning the importance of training data under concept drift

Favorite Posted by Nishant Jain, Pre-doctoral Researcher, and Pradeep Shenoy, Research Scientist, Google Research The constantly changing nature of the world around us poses a significant challenge for the development of AI models. Often, models are trained on longitudinal data with the hope that the training data used will accurately

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Shared by Google AI Technology February 14, 2024

DP-Auditorium: A flexible library for auditing differential privacy

Favorite Posted by Mónica Ribero Díaz, Research Scientist, Google Research Differential privacy (DP) is a property of randomized mechanisms that limit the influence of any individual user’s information while processing and analyzing data. DP offers a robust solution to address growing concerns about data protection, enabling technologies across industries and

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Shared by Google AI Technology February 13, 2024