Is KM a tool, a toolbox, or a management framework?

Favorite What is the Knowledge management solution? That’s a question that’s been debated for two decades, but I would like to take a high-level approach to the question and ask – is the solution a tool, a toolbox, or a management framework? Image from wikimedia commons Is it a tool?

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Shared by Nick Milton March 10, 2020

Why deferring judgement is important in KM

Favorite Defer judgement – never drive your brain with the brakes on. One of the ten key elements of an Organisational Learning culture is Openness, and part of the key to openness is deferral of judgement. We see this in processes such as After Action Review and Retrospect, where the

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Shared by Nick Milton March 9, 2020

5 design principles for a KM platform – lessons from IDEO

Favorite IDEO based their KM platform around 5 design principles. Here they are. Image from wikimedia commons Here is a fascinating article by Doug Solomon, entitled “The Tube: IDEO Builds a Collaboration System That Inspires through Passion.” It describes how IDEO, the famous design and innovation agency, built themselves a

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Shared by Nick Milton March 6, 2020

How to remove waste from Knowledge Management

Favorite This updated reprise from the archives uses the Lean Supply Chain as an analogy for KM, and suggests ways in which we can remove waste from Knowledge Management. There is a lot of value on using metaphors as different ways to look at KM, this blog has frequently used

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Shared by Nick Milton March 5, 2020

KM and Hansei, where "no problem" becomes a problem

Favorite Effective learning within an organisation requires consistent and rigorous self-analysis, in order to pick up learning points and points of improvement. In Japan, this process is known as Hansei. Hansei, by Jim O’Neil, on Flickr Although alien to many in the west, Hansei is an important part of the

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Shared by Nick Milton March 4, 2020

10 principles for KM in product development

Favorite KM in product development has its own set of principles. Here they are. The Exploratory Product Development Resolution Loopby Petepetey via Wikimedia Commons Kennedy, Harmon and Minnock’s excellent book “Ready, Set , Dominate” takes a knowledge-centred view of product development, inspired by practices of Toyota Motor Company and refined

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Shared by Nick Milton March 3, 2020

How to select a methodology for a CoP event

Favorite You want to plan a face to face event for your Community of Practice in order to transfer knowledge, but which event style do you select? This is a discussion I have been having recently, and it struck me that this might be a useful blog post. Now there

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Shared by Nick Milton March 2, 2020

How to select a methodology for a CoP event

Favorite You want to plan a face to face event for your Community of Practice in order to transfer knowledge, but which event style do you select? This is a discussion I have been having recently, and it struck me that this might be a useful blog post. Now there

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Shared by Nick Milton March 2, 2020