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Expedite IVR development with industry grammars on Amazon Lex

Favorite Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can easily build sophisticated, natural language, conversational bots (chatbots), virtual agents, and interactive voice response (IVR) systems. You can now use industry grammars to accelerate IVR development on Amazon

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Shared by AWS Machine Learning March 23, 2022

The 5 key skill areas for a KM implementation team

Favorite Here are 5 key skill areas you must not ignore when putting together your Knowledge Management implementation team. You need to have all of them on the team. Image from wikimedia commons You know the four enablers of People, Process, Technology and Governance? What we call the four legs on the

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Shared by Nick Milton March 21, 2022

Enable conversational chatbots for telephony using Amazon Lex and the Amazon Chime SDK

Favorite Conversational AI can deliver powerful, automated, interactive experiences through voice and text. Amazon Lex is a service that combines automatic speech recognition and natural language understanding technologies, so you can build these sophisticated conversational experiences. A common application of conversational AI is found in contact centers: self-service virtual agents.

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Shared by AWS Machine Learning March 19, 2022

Meet 3 women who test Google products for fairness

Favorite One of the most interesting parts of working at Google is learning what other people do here — it’s not uncommon to come across a job title you’ve never heard of. For example: ProFair Program Manager, or ProFair Analyst. These roles are part of our Responsible Innovation team, which

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Shared by Google AI Technology March 17, 2022

Unravel the knowledge in Slack workspaces with intelligent search using the Amazon Kendra Slack connector

Favorite Organizations use messaging platforms like Slack to bring the right people together to securely communicate with each other and collaborate to get work done. A Slack workspace captures invaluable organizational knowledge in the form of the information that flows through it as the users collaborate. However, making this knowledge

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Shared by AWS Machine Learning March 16, 2022

The Google.org grantee using AI to detect bushfire risks

Favorite From predicting floods to improving waste management, organizations and researchers across Asia Pacific are using technology to respond to the impact of climate change. Supporting this important work is a priority for Google.org. At today’s Southeast Asia Development Symposium, we announced a $6 million Sustainability Seed Fund to help

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Shared by Google AI Technology March 16, 2022