Optimizing enterprise AI assistants: How Crypto.com uses LLM reasoning and feedback for enhanced efficiency

Favorite This post is co-written with Jessie Jiao from Crypto.com. Crypto.com is a crypto exchange and comprehensive trading service serving 140 million users in 90 countries. To improve the service quality of Crypto.com, the firm implemented generative AI-powered assistant services on AWS. Modern AI assistants—artificial intelligence systems designed to interact

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Shared by AWS Machine Learning July 28, 2025

How PerformLine uses prompt engineering on Amazon Bedrock to detect compliance violations 

Favorite This post is co-written with Bogdan Arsenie and Nick Mattei from PerformLine. PerformLine operates within the marketing compliance industry, a specialized subset of the broader compliance software market, which includes various compliance solutions like anti-money laundering (AML), know your customer (KYC), and others. Specifically, marketing compliance refers to adhering

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Shared by AWS Machine Learning July 25, 2025

Build an intelligent eDiscovery solution using Amazon Bedrock Agents

Favorite Legal teams spend bulk of their time manually reviewing documents during eDiscovery. This process involves analyzing electronically stored information across emails, contracts, financial records, and collaboration systems for legal proceedings. This manual approach creates significant bottlenecks: attorneys must identify privileged communications, assess legal risks, extract contractual obligations, and maintain

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Shared by AWS Machine Learning July 25, 2025

Benchmarking Amazon Nova: A comprehensive analysis through MT-Bench and Arena-Hard-Auto

Favorite Large language models (LLMs) have rapidly evolved, becoming integral to applications ranging from conversational AI to complex reasoning tasks. However, as models grow in size and capability, effectively evaluating their performance has become increasingly challenging. Traditional benchmarking metrics like perplexity and BLEU scores often fail to capture the nuances

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Shared by AWS Machine Learning July 24, 2025

Enhance generative AI solutions using Amazon Q index with Model Context Protocol – Part 1

Favorite Today’s enterprises increasingly rely on AI-driven applications to enhance decision-making, streamline workflows, and deliver improved customer experiences. Achieving these outcomes demands secure, timely, and accurate access to authoritative data—especially when such data resides across diverse repositories and applications within strict enterprise security boundaries. Interoperable technologies powered by open standards

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Shared by AWS Machine Learning July 23, 2025