A Technology Broker and Management Company Specializing in KM Systems
Favorite You will inevitably make mistakes in your Knowledge Management program. Make sure they are small ones, not fatal ones. Mistakes by Ron Mader on Flickr Knowledge Managers need to learn, learning requires experimentation, experiments often lead to mistakes, but mistakes can be costly and derail your program. That’s a
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Shared by Nick Milton May 9, 2017
Favorite Knowledge Management is such a fuzzy term that looking for a KM job is a minefield. One way to see what these jobs actually entail is to use a word cloud as a simple text analysis tool, and see which words leap out. Here are 8 recent jobs posted
Read More Shared by Nick Milton May 8, 2017
Favorite Please fill in the poll, then read some of the commentary below (I am not sure this poll is working. If not, My apologies!) How easy is it being a Knowledge Manager The reason I wanted to run this poll was because of some of the sad comments I
Read More Shared by Nick Milton May 8, 2017
Favorite Teams and individuals who are winning, are often the poorest at learning – a particular form of “winner’s curse”. Great Quotes about learning, by Aaron Osborne on Flickr Who learned more about Tank Warfare from World War One? Was it the victorious Americans, British and French, or the losing
Read More Shared by Nick Milton May 5, 2017
Favorite Each organisation has its own culture, and the terms you use in KM need to fit that culture. Culture clash by Pascal on Flickr Every organisation that works with knowledge needs some form of Knowledge Management, but the words they use to describe component elements of KM may be
Read More Shared by Nick Milton May 4, 2017
Favorite Knowledge Management is still increasing in importance at a steady rate, according to advance results from a global survey Knoco are currently conducting a global survey of Knowledge Management approaches and trends. The survey is a re-run of one of the most comprehensive surveys of global knowledge management ever devised,
Read More Shared by Nick Milton May 3, 2017
Favorite As long as Knowledge Management involves face-to-face interaction between teams and individuals, Facilitation has a key role to play. Good facilitation is essential to effective face-to-face KM processes. Effectively identifying and exchanging knowledge in a meeting requires high quality interactions between people. These interactions need to be built on
Read More Shared by Nick Milton May 2, 2017
Favorite In a fully developed Knowledge Management framework, the company experts have a key part to play. The experts are one of your core stakeholder groups in KM, and your change management approach needs to explicity address these people. For many years they may have acted as sole sources of
Read More Shared by Nick Milton April 28, 2017
Favorite Peer Assists are one of the most powerful processes in KM, but they are not for every occasion. A Peer Assist – a meeting when a project team seeks input of knowledge and advice from experienced peers – is one of the most effective tools in the KM armoury. It is demand-driven,
Read More Shared by Nick Milton April 27, 2017
Favorite Much of the value delivered through Knowledge Management comes as a result of solving problems. “How do you show the value of Knowledge Management?” Yet another client was asking me the same question – how can you demonstrate the value? I had just quoted to him Shell’s claim that they deliver
Read More Shared by Nick Milton April 26, 2017