A Technology Broker and Management Company Specializing in KM Systems
Favorite Amazon Lex can add powerful automation to contact center solutions, so you can enable self-service via interactive voice response (IVR) interactions or route calls to the appropriate agent based on caller input. These capabilities can increase customer satisfaction by streamlining the user experience, and improve containment rates in the
Read More
Shared by AWS Machine Learning April 14, 2022
Favorite You can establish feature stores to provide a central repository for machine learning (ML) features that can be shared with data science teams across your organization for training, batch scoring, and real-time inference. Data science teams can reuse features stored in the central repository, avoiding the need to reengineer
Read More Shared by AWS Machine Learning April 14, 2022
Favorite Amazon Kendra is a highly accurate and easy-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source connectors to simplify the process of ingesting and indexing your content, wherever it resides. For many organizations, Box Content Cloud is a core part of
Read More Shared by AWS Machine Learning April 9, 2022
Favorite In many industries, it’s critical to extract custom entities from documents in a timely manner. This can be challenging. Insurance claims, for example, often contain dozens of important attributes (such as dates, names, locations, and reports) sprinkled across lengthy and dense documents. Manually scanning and extracting such information can
Read More Shared by AWS Machine Learning April 9, 2022
Favorite Amazon Rekognition Custom Labels is a fully managed computer vision service that allows developers to build custom models to classify and identify objects in images that are specific and unique to your business. Rekognition Custom Labels doesn’t require you to have any prior computer vision expertise. You can get
Read More Shared by AWS Machine Learning April 7, 2022
Favorite Research over the past few years has shown that machine learning (ML) models are vulnerable to adversarial inputs, where an adversary can craft inputs to strategically alter the model’s output (in image classification, speech recognition, or fraud detection). For example, imagine you have deployed a model that identifies your
Read More Shared by AWS Machine Learning April 6, 2022
Favorite The built-in Amazon SageMaker XGBoost algorithm provides a managed container to run the popular XGBoost machine learning (ML) framework, with added convenience of supporting advanced training or inference features like distributed training, dataset sharding for large-scale datasets, A/B model testing, or multi-model inference endpoints. You can also extend this
Read More Shared by AWS Machine Learning April 6, 2022
Favorite Customer service calls require customer agents to have the customer’s account information to process the caller’s request. For example, to provide a status on an insurance claim, the support agent needs policy holder information such as the policy ID and claim number. Such information is often collected in the
Read More Shared by AWS Machine Learning April 5, 2022
Favorite Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra reimagines search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories within your organization. Amazon Kendra
Read More Shared by AWS Machine Learning April 5, 2022
Favorite As more organizations move to machine learning (ML) to drive deeper insights, two key stumbling blocks they run into are labeling and lifecycle management. Labeling is the identification of data and adding labels to provide context so an ML model can learn from it. Labels might indicate a phrase
Read More Shared by AWS Machine Learning April 5, 2022