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Favorite When you deploy intelligent search in your organization, two important factors to consider are access to the latest and most comprehensive information, and a contextual discovery mechanism. Many companies are still struggling to make their internal documents searchable in a way that allows employees to get relevant information knowledge
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Shared by AWS Machine Learning August 5, 2021
Favorite Customers expect personalized contact center experiences. They want easy access to customer support and quick resolution of their issues. Delighting callers with a quick and easy interaction remains central to the customer experience (CX) strategy for support organizations. Enterprises often deploy omni-channel contact centers so that they can provide
Read More Shared by AWS Machine Learning August 4, 2021
Favorite Launched at AWS re:Invent 2020, Amazon SageMaker Pipelines is the first purpose-built, easy-to-use continuous integration and continuous delivery (CI/CD) service for machine learning (ML). With Pipelines, you can create, automate, and manage end-to-end ML workflows at scale. You can extend your pipelines to include steps for tasks performed outside
Read More Shared by AWS Machine Learning August 4, 2021
Favorite In 2019, Amazon Polly launched neural text-to-speech (NTTS) voices in US English and UK English. Neural voices use machine learning and provide a richer, more lifelike speech quality. Since the initial launch of NTTS, Amazon Polly has extended its neural offering by adding new voices in US Spanish, Brazilian
Read More Shared by AWS Machine Learning August 4, 2021
Favorite This is a guest post by Mick McCluskey, the VP of Product Management at Enghouse EspialTV. Enghouse provides software solutions that power digital transformation for communications service operators. EspialTV is an Enghouse SaaS solution that transforms the delivery of TV services for these operators across Set Top Boxes (STBs),
Read More Shared by AWS Machine Learning August 4, 2021
Favorite Do you want to monitor your business metrics and detect anomalies in your existing streaming data pipelines? Amazon Lookout for Metrics is a service that uses machine learning (ML) to detect anomalies in your time series data. The service goes beyond simple anomaly detection. It allows developers to set
Read More Shared by AWS Machine Learning August 3, 2021
Favorite Regardless of the industry or product, customers are the most important component in a business’s success and growth. Businesses go to great lengths to acquire and more importantly retain their existing customers. Customer satisfaction links directly to revenue growth, business credibility, and reputation. These are all key factors in
Read More Shared by AWS Machine Learning July 31, 2021
Favorite Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories within your organization. With
Read More Shared by AWS Machine Learning July 30, 2021
Favorite The ability to scale machine learning operations (MLOps) at an enterprise is quickly becoming a competitive advantage in the modern economy. When firms started dabbling in ML, only the highest priority use cases were the focus. Businesses are now demanding more from ML practitioners: more intelligent features, delivered faster,
Read More Shared by AWS Machine Learning July 29, 2021
Favorite There are multiple scenarios in which you may want to use computer vision to detect small objects or symbols within a given image. Whether it’s detecting company logos on grocery store shelves to manage inventory, detecting informative symbols on documents, or evaluating survey or quiz documents that contain checkmarks
Read More Shared by AWS Machine Learning July 28, 2021