A Technology Broker and Management Company Specializing in KM Systems
Favorite As KM matures in an organisation, what changes? Our survey data shows some clear trends between the early stages and the “fully embedded” stage. In the three Knoco global surveys of Knowledge Management, conducted in 2014, 2017 and 2020, one of the questions we asked was “how mature in
Read More
Shared by Nick Milton July 9, 2020
Favorite This story describes how AFCONS Infrastructure saved 100 days in a big construction project Chenab bridge, an AFCONS projectImage from wikimedia commonsBy bhisham pratap padha from Jammu, India – IMG_7770b, CC BY-SA 2.0, AFCONS Infrastructure is an infrastructure company, we work on large public infrastructure projects like ports, metros,
Read More Shared by Nick Milton July 8, 2020
Favorite It’s the ultimate chicken and egg situation. KM requires a supportive culture, yet how do you develop the culture without doing KM? Should you wait for the culture to change, and then start your KM initiative, or should you start your KM initiative knowing you have to battle against
Read More Shared by Nick Milton July 7, 2020
Favorite Here is a cautionary tale about the importance of active Community of Practice management and facilitation, and what happens when the facilitator is removed. The story comes from Tom Humbarger, who was the community facilitator for a professional community from January 2007 until he was made redundant in July
Read More Shared by Nick Milton July 6, 2020
Favorite There are a number of ways to incentivise KM, but which ones work? I blogged yesterday about an article which confirms that financial incentives for sharing knowledge can easily backfire, but which incentives actually work? We can answer this question with data from the Knoco KM surveys in 2014,
Read More Shared by Nick Milton July 3, 2020
Favorite On the topic of incentives for Knowledge Management, there are some interesting observations in this article from HR magazine in 2004 The article is a high level overview of KM, which although warning that KM is not about technology, still talks mostly about technology solutions (and which immediately equates knowledge
Read More Shared by Nick Milton July 2, 2020
Favorite Here is a very interesting article from G2 about how they finally made knowledge sharing work, after failing twice. The article, by Deirdre O’Donoghue, is a very interesting read. They tried to introduce structured knowledge sharing three times, and only succeeded at the third attempt. What was different about
Read More Shared by Nick Milton July 1, 2020
Favorite The question of whether innovation or copying is a more effective social learning strategy was tested a few years ago in an online tournament. The result may surprise you. Day 187Originally uploaded by pasukaru76 Over a decade ago, the European Commission sponsored a research project called Cultaptation, to study
Read More Shared by Nick Milton June 30, 2020
Favorite The more time I spend in the field of KM, the more I see certain brands of flavours of the field which share a common name (knowledge management) and common principles, but can use very different roles, processes and supporting technologies. Image from wikipedia Below are the main flavours
Read More Shared by Nick Milton June 29, 2020
Favorite Nowadays I talk about the four legs of the Knowledge Management table being Roles, Processes, Technologies and Governance. But why do we need the extra leg? What is the purpose of KM governance? I have seen many examples of organisations with what look like very good Knowledge Management systems
Read More Shared by Nick Milton June 26, 2020