A Technology Broker and Management Company Specializing in KM Systems
Favorite What rights do your workers have in terms of access to knowledge? What are their corresponding responsibilities? Intermon Oxfam by on Mover el Bigote on Flickr Knowledge management is well developed in the aid and development sector, perhaps because knowledge, in this sector, as a more abundant resource than
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Shared by Nick Milton August 14, 2020
Favorite How do Japanese organisations approach best pratice sharing? Let’s look at Yokoten Workers exchanging knowledge (genchi gembutsu) Japan, exemplified by Toyota, has developed its own flavour of Knowledge Management. Together with a local focus on knowledge development (Kaizen), knowledge documentation (A3) and the behaviours of Hansei we can add
Read More Shared by Nick Milton August 13, 2020
Favorite How do Japanese organisations approach best pratice sharing? Let’s look at Yokoten Workers exchanging knowledge (genchi gembutsu) Japan, exemplified by Toyota, has developed its own flavour of Knowledge Management. Together with a local focus on knowledge development (Kaizen), knowledge documentation (A3) and the behaviours of Hansei we can add
Read More Shared by Nick Milton August 13, 2020
Favorite Very often the Knowledge Management professional (especially the Knowledge Engineer) will get involved in the mechanics of Knowledge Capture. This is where they need to be fully objective, and avoid “leading the witness”. Image from Wikimedia If you, as Knowledge Manager, are involved in a Knowledge Capture service, the purpose
Read More Shared by Nick Milton August 12, 2020
Favorite A few years ago I compared published cultural dimensions for various countries against a proxy measure of KM maturity. This blog post repeats that analysis with more recent, and more complete, data. One of the most famous (although controversial) studies of national culture was by Geert Hofstede. Hofstede looked
Read More Shared by Nick Milton August 10, 2020
Favorite The link between Data, Information and Knowledge is not as simple as the three being a linear progression. Knowledge is something you ADD to Data and Information, rather than something that arises FROM Information. As an illustration, consider the link between data, information and knowledge as they are involved
Read More Shared by Nick Milton August 6, 2020
Favorite We currently know very well the power of a virus, and the way that it infects and spreads. But is this “viral introduction” a good model for introducing KM? Image by Kat Masback on Flickr The world is in thrall to a virus at the moment. We are acutely
Read More Shared by Nick Milton August 4, 2020
Favorite A knowledge management strategy is not set in stone. It is not a fixed, immutable 5-year roadmap – it needs to change as the business landscape change. But who should steer these changes? Who is in the driving seat? Image by Ivan Radic on Flickr Does the KM team
Read More Shared by Nick Milton August 3, 2020
Favorite “Knowledge Management” is not an oxymoron, the term is merely being read the wrong way round. One primary argument against the term “Knowledge Management” is that knowledge cannot be managed. Knowledge is an intangible, is personal and context specific, and is not an object in it’s own right, so
Read More Shared by Nick Milton July 31, 2020
Favorite In an interesting New Scientist article, Harry Collins (author of “Tacit and Explicit knowledge“) describes three types of Tacit Knowledge. Image from wikimedia commons We know about the concept of tacit knowledge, which originally was described as knowledge which cannot be expresses (although often nowadays people use the term for knowledge
Read More Shared by Nick Milton July 30, 2020