A Technology Broker and Management Company Specializing in KM Systems
Favorite If you want someone to buy something, they need to be convinced that it is worth the investment. If your product is a good one, then you can convince people by letting them try before they buy. That’s why Apple allows you to play with all its products in
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Shared by Nick Milton May 28, 2020
Favorite Heuristics, or “rules of thumb” are how many decisions get made. Here’s how KM can support this. N44 rule of thumb by Timothy Valentine on Flickr In the seminal book “Working Knowledge”, Larry Prusak and Tom Davenport take a wise and insightful overview of the whole topic of Knowledge
Read More Shared by Nick Milton May 27, 2020
Favorite Results from the Knoco 2020 global survey of Knowledge Management seem to show that the use of Communities of Practice is in decline. Every three years since 2014, knoco has conducted a global survey of Knowledge Management. The latest survey is completed, and the final report written (go here
Read More Shared by Nick Milton May 26, 2020
Favorite The Knoco 2020 Survey of KM is about half way through its open period for accepting contributions. We have some early findings, and your own contribution is still very welcome. The Knoco 2020 survey of knowledge management is the third in a triennial series of surveys of the global
Read More Shared by Nick Milton April 21, 2020
Favorite You are invited to take part in the 2020 global KM survey – the latest in a triennial series of surveys of knowledge management practices and results. As a thank-you we will give you a free copy of the results from the last survey in 2017, as well as a copy
Read More Shared by Nick Milton April 3, 2020
Favorite People will engage with KM if the benefit to them outweighs the cost. Here are 20 ways to tip the scales in favour of Benefit. Balance scale, by winnifredxoxo on Flickr At a purely individual level, people will decide how to spend their time and energy based on an
Read More Shared by Nick Milton March 27, 2020
Favorite There are three main types of KM roles in an organition; the business roles with a KM focus, the KM roles with a business focus, and the central roles . The business roles are focused on the business outcome which KM supports, while the KM roles focus on the
Read More Shared by Nick Milton March 26, 2020
Favorite If you want people to find your needle, don’t put it in a haystack. And if you want people to reuse your knowledge, but it somewhere where it can easily be found. One of the companies we work with collects knowledge as “case studies”. Currently there are over 20,000
Read More Shared by Nick Milton March 25, 2020
Favorite What are the business metrics where Knowledge Management has delivered value? This is one of the questions we addressed in our recent survey of Knowledge Management, and the results are very interesting. 527 of our respondents (Knowledge Managers from a wide range of industries, company sizes and geographies) answered
Read More Shared by Nick Milton March 24, 2020
Favorite It’s always insightful to read a CEO’s view of KM. Here’s one that might surprise you. One of the more interesting essays on Knowledge Management in the mid 1990s was written by John Browne (now Lord Browne of Madingley), who at the time was the Chief Executive of BP. It
Read More Shared by Nick Milton March 20, 2020